1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was beautifully situated, spotlessly clean, had modern decor and the host very kindly left us some teatime treats. Having 2 bathrooms was a bonus and the bedrooms were very spacious, comfortable and nicely aired for our arrival.
Negative section of review
No issues at all
Positive section of review
Nice quiet residential area near tram line but also walkable distance to bus station / princess street etc. Comfortable and cosy room with en suite. Clean. Private accommodation. Reasonably priced. I would stay here again
Positive section of review
The location was good. We travelled from Oban, were meeting friends in Glasgow and then travelling on to Yorkshire so it was perfectly situated for us. The bed was comfortable.
Negative section of review
The Reception staff were unwelcoming when we arrived and disinterested when we checked out. In life you never get a second chance to make a first impression and that would be good advise for them to note. When we arrived the first question was did we want breakfast and at what time. Then we had to pay for it, very unusual. The breakfast was poor quality. The table wasn’t set for us - even though we had to give a time to eat, we had to brush crumbs off the cloth from previous diners and set it ourselves.The coffee and tea were in flask type jugs, not freshly made. The waitress was friendly and eager to please. The cook who appeared after the breakfast was served made no attempt to speak and was certainly not dressed to be working in a hotel kitchen. Unfortunately our room was next to a couple who talked loudly from 11:45 ish until 5:30 when in desperation my husband went to their door to ask them to be quieter because we were desperate for sleep. They even had the tv on at that time. There was no phone to ask reception to help so we had to deal with it ourselves. We accept that the hotel can’t be blamed for the clientele but sadly it didn’t help our overall experience.
Positive section of review
They were very accommodating for our late arrival and room amenities were sufficient. Staff even brought our luggage up the stairs when we switched rooms the next day.
Negative section of review
Lack of an elevator. Some of the room structure is in need of repair.
Positive section of review
Great location, friendly and helpful staff. Rooms were a good size for the price, would stay again
Negative section of review
Room could have been cleaner- hairs in the bed and on the pillow. Also dusty in places. Extractor fan in the bathroom didn't work (room 17)
Positive section of review
Fantastic location, well equipped and great staff! Good value for money
Negative section of review
Because it’s above the cafe it was quite noisy in the mornings and the room was quite hot
Positive section of review
Amazing location, great space, lovely balcony, great info, comfy beds
Negative section of review
Need better cushions for outdoor seating!
Positive section of review
Very clean and great value. Reception staff were outstanding!
Pateley Bridge, United Kingdom
Positive section of review
Good friendly staff, good food .
Negative section of review
Nothing, little bit dated but good value for money
Positive section of review
Staff were brilliant!
Negative section of review
Parking charges on top of the room which was overpriced.