1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely comfortable warm room with amazing views of the hills. Staff were helpful and friendly, and Hawes and the area are beautiful, so good for the soul, only wish we could have stayed longer.
Negative section of review
Unfortunately they were minus a chef at the time of our visit, so we were unable to eat in their restaurant, which looked nice, which we had been planning on doing but it was no problem as we found a lovely pub with great food just a few doors down. As there was no chef, it was just a continental breakfast included too, which we didn't bother getting up for, but only as we were still stuffed from the food the night before! As with all hotels we go to, there never seems to be enough milk, usually plenty of tea and coffee, but only 4 tiny milk which goes nowhere. A fridge would, therefore, have been useful to buy our own milk, and had we stayed longer, it would've been nice to refrigerate drinks, etc, for a pack-up, ready for a day of trekking.
Henley on Thames, United Kingdom
Positive section of review
Loved everything location great service great would definitely go back.
Negative section of review
We didn’t book breakfast as no cooked breakfast options
Positive section of review
Beautifully decorated, comfortable bed, friendly helpful staff
Negative section of review
Only 1 packet of biscuits with the tea and coffee
Positive section of review
The Location was good ,apartment was clean and spacious.
Negative section of review
Nothing
Positive section of review
Dinner and breakfast in the hotel excellent
Negative section of review
Room was very small on the top floor, adequate for one night only
Positive section of review
Staff ,facilities ,food , social evenings.
Negative section of review
Unable to get a taxi to drop you outside hotel.
Positive section of review
Excellent location and spotlessly clean
Barnard Castle, United Kingdom
Positive section of review
Great location. Homely. Clean.
Negative section of review
Nothing
Positive section of review
Staff, facilities,
Negative section of review
Felt bfast set up was confusing .