1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Andy was a very welcoming host 😊 the location was ideal for our 1 night stay in Todmorden. Annex was very clean, nice touch that we were given fresh eggs from their own hens! muffins and a bottle of milk.
Positive section of review
Its a pleasant hotel, breakfast is buffet style and plenty of choice. The bar area is welcoming and staff are hardworking and lovely.
Negative section of review
Its in need of some TLC, and is very warm.
Positive section of review
Although we felt like a captive audience, I can honestly say that the food exceeded our expectations.
Negative section of review
The hotel is a bit tired. The restaurant is only open to people who have booked but when you are only staying for one night that seems a bit pointless to go to all that effort in advance. Our early flight meant that we couldn't have breakfast until we reached the airport, which is just one of those things that you have to suck up I suppose. It took what felt like ages to check in when there was a queue of 3 people.
Positive section of review
It was convenient for our travel needs. Comfortable bed. Friendly staff. Reasonable food.
Negative section of review
Room was rather small. Tiight fit getting in and out of bed on one side.
Newbiggin-by-the-Sea, United Kingdom
Positive section of review
nice place with good views and easy to locate once given the map. easy to use heating
Negative section of review
little to no service or 4G and wifi did not work so watching movies at night was very difficult, need to download movies first before arriving
Bury Saint Edmunds, United Kingdom
Positive section of review
Nice clean comfortable apartment and parking vouchers were very helpful
Negative section of review
No instructions for washer dryer
Positive section of review
Excellent location, service and cleanliness, will stay again.
Negative section of review
No problems at all
Positive section of review
Location excellent Staff friendly
Negative section of review
Common parts very scruffy
Positive section of review
The spa and the location
Negative section of review
Have fridge in the room for families
Positive section of review
Bar was decent
Negative section of review
Pool was closed, only reason we went