1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Johnstonebridge, United Kingdom
Positive section of review
Location. We chose a lake room and the view was beautiful and worth the extra money.
Negative section of review
Staff unable to help when friend lost key to room. They had to sleep in alternate room until the morning.
Positive section of review
Beautiful location overlooking the sea. The rooms were lovely and large
Negative section of review
The bathroom needed a little more TLC
Positive section of review
We liked the space and the offerings of food and toiletries
Negative section of review
We felt the description of waterfront was misleading. My husband and I love boats and thought we would be looking over the water, but this was not the case.
Positive section of review
Great staff, great rooms. Clean and comfortable
Negative section of review
Nothing
Positive section of review
Everything about my stay was amazing
Brighton & Hove, United Kingdom
Positive section of review
Very central to town and sea frount
Negative section of review
The Roos need updating furniture falling apart was ok as got fir good price but had we stayed the extra night for 250 would of been complaining
Positive section of review
It would be a nice hotel.
Negative section of review
The hotel will be renovated in 2025, which is very necessary. The price-performance ratio is not right. It was the most expensive and worst hotel on our trip
Positive section of review
Everything.
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
Room stunk of cigars, bathroom dirty and falling apart
Positive section of review
Nothing
Negative section of review
Staff very rude