1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
All staff we encountered were very nice and friendly. It was my sisters birthday and we received a complimentary drink which was nice. Nice breakfast
Negative section of review
Shower was very near wall. Could hardly get under spray
Positive section of review
Confortable rooms, excellent facilities, quiet surroundings. Staff was very polite and accommodating.
Merthyr Tydfil, United Kingdom
Positive section of review
Very clean and tidy, comfortable bed. Kitchen nicely done. Good secure bike storage.
Negative section of review
Shower cubicle is on the snug side but worked really well and the cottage has been done to a very nice standard throughout.
Positive section of review
The hotel went to amazing lengths to arrange a bath for us Very attentive staff
Negative section of review
All good
Positive section of review
Convenient, great value for money, staff really friendly, very clean
Negative section of review
The only downside was the toilet for my room was outside on the landing, it did state this in the description though
Positive section of review
Clean. Ideal for family overnight stay
Negative section of review
Minor amenities like sugar and tea bags would have been a nice touch. We received a last minute message about us needing to bring our own towels. I realised why when we got there and used the shower. The offspray of the shower to the window was uncontrolled. The entire window and sill could not be protected. So the towels must have been used to wipe up the bathroom before we arrived. We had to do the same.
Positive section of review
All great as always ❤️
Negative section of review
Nice stuff at reception,helpful 🥰
Positive section of review
Kitchen, pleasant room
Positive section of review
Bathroom was clean
Negative section of review
Booked an apartment with two bedrooms (one double and one bunk) but got an apartment with only one bedroom and a sofa bed in the lounge. Although there were radiators, the heating in the whole apartment was provided by one plug-in electric heater. And the TV didn’t work. The language barrier with the staff made it difficult to discuss and resolve these issues
Positive section of review
Everything
Negative section of review
Could of done with two more duvets for the kids