1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We absolutely loved how the room was decorated, super quirky, spacious and comfortable. Bed and bedding was lovely, tea and coffee was all high quality and the bathroom and soaps were all gorgeous too. The pub downstairs was quirky and full of history and the staff were really friendly. The location was perfect too.
Negative section of review
The only thing I could say is that we asked for a spare throw and some more milk but didn’t get any, but we didn’t need it in the end and if we’d asked again I’m sure they would of sorted it for us. It can be a little loud too at night but the ear plugs provided resolved that issue.
Positive section of review
Room was clean. Nice size room. Breakfast was self service with plenty of choice. Staff all friendly and helpful. Plenty of space to park.
Positive section of review
It was extremely clean and well presented. The location was amazing, the home owners had thought of everything you may need.
Negative section of review
Both showers in the house were poor, the shower in the main bathroom was barely a trickle, in fact it was unusable, it would have been very problematic if we had stayed longer than two days.
Positive section of review
Nothing, I had to leave immediately after having an asthma attack due to the fumes in the room.
Negative section of review
The rooms are cleaned with very strong bleach which isn’t appropriate before customers enter their rooms, particularly if they have asthma or any respiratory issues. I tried airing the whole room by opening all of the windows but I had to leave after having an asthma attack. I was staying for business and this was really disappointing as I was both made unwell and missed an important meeting due to having to vacate quickly. I had to find alternative accommodation and the hotel did not get back in touch with me to check I was okay or offer a refund. Shocking service.
Positive section of review
Great location Staff were very attentive Comfortable well appointed room
Negative section of review
The shower was weak making it hard for my wife to wash her hair.
Positive section of review
Easy to find,quick check in and good location,friendly receptionist.
Negative section of review
The building depicted on the website is most likely not the one you'll be staying in, reception and most rooms are in a adjacent building,very boring looking,walk past the reception and you will experience an awful smell that just lingers on the corridors! The room had a different smell,just as bad-old furniture,old TV,no AC,the toilet seat was broken,no drinking water in the room either,we had only booked it for 1 night but unfortunately not a 4 star experience and not a 4 star hotel,will not be back.
Positive section of review
Staff are very friendly, nice big room and good value.
Negative section of review
Slight funky smell in the room when we first entered the room, the smell left after a while of having the windows open.
Positive section of review
Location was perfect. Beautiful flat.
Negative section of review
Summer time is kinda hard coz no AC. Not alot of shower gels and toilet paper in the toilets.
Positive section of review
Food and service wonderful
Negative section of review
Nothing not to like
Positive section of review
Location
Negative section of review
Expensive but it's expected for London
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