1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Couldnt get in initially, but we were 1-2 hrs early .... one of the cleaners sorted entry for us .... extremely helpful. The property site was a perfect location for us ..... easy walking distance to restaurants & to central Edinburgh ..... no car needed.
Positive section of review
Checked in with ease, and location is brilliant. It's a great location and has everything you need to use as a base when you are out for the day and dinner. Great shower! The room is tired but clean and made up every day. Staff were very friendly and helpful.
Negative section of review
The only thing the room was missing was a bar fridge.
Positive section of review
Breakfast was lovely, whe had evening meal too was very nice , had a really chilled stay , staff can't do enough to help , would highly recommend to friends amd family
Negative section of review
Everything thing was great , no faults found
Positive section of review
The location was very good and the room and building were new and modern. Access was simple and the cooktop was useful
Negative section of review
The room was very hot and being on the ground floor having to leave the window open absolutely no privacy at all so this could be improved. The room was a little bit on the small side and a bit cramped
Positive section of review
I did not like anything other than the location. I would not use Stayo again.
Negative section of review
The paperwork to register and get the digital key was onerous and too long. The digital key system was not practical for someone who is travelling and may have difficulties with accessing email/downloading apps and accessing the internet. The apartment was not appropriately cleaned and was generally very run down, stained and appeared unfinished in its decoration and finishing. Not at all commensurate with the fee of the place. The blind in the living room was also seemingly transparent. I tried moving to another location but was unable. The cleaner also banged on the door at 10 am to ensure I was out on time- this was intrusive and unnecessary.
Positive section of review
Everything it exceeded expectations.
Negative section of review
Parking is a very big problem in the whole area.The stairs were difficult for me but I walk with a stick . The hostess helped me with my bags
Positive section of review
Location, comfort, friendly staff
Positive section of review
The accommodation was lovely
Negative section of review
The reception staff were very unhelpful as to where things were, laundry etc
Positive section of review
Great location
Negative section of review
Bathroom
Positive section of review
Location
Negative section of review
Overpriced room was very noisy