1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Well-appointed spacious bedroom with comfortable bed, large central TV, fridge, safe, decent hanging space in wardrobe (so often lacking) and easy-to-use shower. The cotton buds were a welcome touch.
Negative section of review
The cupboard housing the fridge needs pads to soften the bang every time it closes (loud enough to disturb neighbouring rooms). The loo didn’t flush well, and the ground-floor ones near reception are shockingly bad - how to embarrass your guests!
Positive section of review
The room was recently renovated and well furnished. It was comfortable and clean, and the toilet facilities were well maintained and tasteful.
Negative section of review
We were sent down the basement directly under reception. We were consistently awoken through the night by people speaking or shouting, and heavy footsteps above. Additionally, the hotel is undergoing renovations which meant that the room itself was quite comfortable but the halls and reception were torn apart. Our room was also located in the basement, so across the hall were large piles of laundry in bags and shelves of cleaning materials. It was less than polished.
Positive section of review
Spacious, clean, comfortable caravan. Communication with owners excellent. Great location. Perfect for families
Positive section of review
Always clean , welcoming pleasant staff - hotel and racecourse views are excellent
Positive section of review
Very neat and clean property always well stocked with coffee and tea
Negative section of review
Nothing to dislike
Positive section of review
Location and quietness
Positive section of review
We enjoyed our stay.
Negative section of review
Our room was a noisy because of the passing cars on the road so we had to keep the windows closed.
Positive section of review
Peaceful location
Negative section of review
The breakfast was disappointing the quality of the food was poor. The manager was on site but didn't come across as very friendly. A nod or a smile would have been nice.
Positive section of review
Location
Negative section of review
Expensive small serves in restaurant
Positive section of review
Views
Negative section of review
Bed was awful, felt like I’m sleeping on a rock. Pillows paper thin. Water pressure in shower was non existent. Location is okay if you have a car as it’s only 10 min drive to bath centre but my lord we was looking for an alternative hotel on day 1 but struggled and could not justify for the short trip Give this place a miss.