1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is great, so near Waverley. Lots of windows all around the apartment with different views. Washer works well. Lots of towels for the 5 nights. Owner response to my questions were speedy. Got us 2 portable heaters when we needed them, within an hour. Thank you John.
Negative section of review
Stone steps to the main building, spiral stone steps to the apartment (with rope rails) and another set of carpeted spiral steps to the actual apartment (no rails). Difficult to get up or down with luggage. A water boiler that was intermittently working. Low ceiling in parts of the apartment, not great for very tall people (fine for us).
Positive section of review
The staff were excellent, could not do enough. The room was clean and tidy. Location was perfect, right in the middle of town for shops etc.. Breakfast was superb with continental and full Scottish breakfast available. Would definitely stay here again.
Negative section of review
Nothing not to dislike
Positive section of review
The admin office was always there to answer our questions. Between Hammersmith station and Goldhawk station. Washer dry works well. We are repeat customers because we love our previous rooms.
Negative section of review
We were given the basement unit (a first!), needed to draw the curtains so we did not have natural light (so different from the previous booking when we had a higher floor, with lots of light. Horrible sound proofing; we hear people walk at 3am. Bathroom narrow, shower head at narrow end of tub, no grab bars and mat. Husband slipped and broke 2 ribs and internal bleeding. WC can't flush cleanly.
Positive section of review
The apartment was beautiful and clean. The location was right on the high street so great location and there is lots of parking on the road and it wasn’t expensive at the time I stayed.
Negative section of review
Nothing it was perfect
Positive section of review
Excellent, very helpful Excellent breakfast Very comfortable in staying
Positive section of review
Close to the airport and a great pub across the road
Positive section of review
Big neat house
Negative section of review
Check in time , no people around
Positive section of review
Free parking
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
Everything but the location. Room very small, questionable stains on walls and carpets
Positive section of review
Location
Negative section of review
Staff