1
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2
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3
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Positive section of review
Beautiful views from the bedroom and lounge windows. The cottage is very well equipped, comfortable and clean. Plenty of information provided about local amenities and tourist attractions. Friendly and welcoming host.
Negative section of review
All good.
Derry Londonderry, United Kingdom
Positive section of review
1st visit to this hotel & will definitely be back. It was great value for money. The staff were friendly & helpful. The 3 course dinner for £20 was excellent & breakfast was lovely too.
Negative section of review
There was a slight smell of damp in our room. We informed the receptionist when we checked out.
Positive section of review
Everything! Gorgeous refurbished rooms! Beautifully decorated bed and bathroom. A real treat. Staff were friendly and accommodating. Sunday roast was delicious, as was breakfast.
Negative section of review
Wished I could stay longer
Positive section of review
Bed extremely comfortable. Shower hot. Scampi and chips Good. Breakfast for a large buffet in heated stainless Steel tureen wasn't too bad. View from terrace amazing.
Negative section of review
Bathroom in Room 224 was old, shabby, with broken toilet seat, taps were dirty, door had paint missing and shower curtain holder was held up with wire, screw and silver duck tape. Light fitting had dead flies in it. View from room over tiled roof and expel air from kitchen not ideal when all.photos showed lovely rooms with views and swan towels on the beds. Breakfast coffee was very poor. From reading other reviews, lots of similar reviews that hotel is very tired and in need of some major tlc.
Positive section of review
Friendly atmosphere, helpful staff , enjoyed the breakfasts and our Sunday lunch.. Great place, stay, and really handy for concerts at M&S Arena..
Negative section of review
Room was really good, but lacked a veiw, windows high.
Positive section of review
The location is great if you're traveling by train. The apartment has everything you need, good internet connection and was clean.
Negative section of review
It is difficult to find the location because the building has no visible number. The mattress must be changed urgently.
Positive section of review
Nothing …the staff are rude and unhelpful the parking is awkward and dingy the entrance to the apartments are grimy.
Negative section of review
The biggest issue I have is that the cot they provided for my 1 year old baby was moldy. They couldn’t provide a replacement but told me to ‘cover the mold with a towel’. With mold being extremely dangerous and my son having asthma I was not prepared to put my 3 small children’s health at risk, so we were left with no alternative other than to drive the 200 miles back home as we couldn’t stay. They have refused us a refund even though we checked out within 2 hours of checking in. This ruined a lovely trip and through no fault of our own we had to leave they didn’t provide a safe space for my baby to sleep and I’m not putting their health at risk by sleeping with and in mold. It has been heavily highlighted in the news over the past few months and for them to try and downplay the danger of mold is disgusting especially as they are providing accommodation, a basic level of hygiene and cleanliness should not just be a priority for them but by law they need to provide this not suggesting putting a baby to sleep in a serious health hazard.
Positive section of review
Location was perfect. Room was very comfortable and very clean.
Negative section of review
Nothing…..
Positive section of review
Breakfast good location perfect
Negative section of review
Room basic,small shower,evening meal basic
Positive section of review
Lovely riverside location
Negative section of review
Very small bathroom