1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was great, right in the city centre. Staff were amazingly helpful and friendly. The food was a very high standard - I didn't have breakfast but did have dinner there. The room was clean and very comfortable. Overall, excellent value for money.
Negative section of review
The walls (and ceiling) were very thin so there was quite a lot of noise from other rooms. For instance, you could hear the dressing table drawers being opened, you could hear the people upstairs wheeling in their suitcases! The floor I was on was quite busy and there was a lot of noise from the corridor with guests walking back and forwards (but not much the hotel can do about that).
Positive section of review
great breakfast, lots of options! really cosy room. all the staff are wearing pyjamas which is a nice touch. there is a champagne button in the lift also amazing
Lane to Richards Castle, United Kingdom
Positive section of review
Full English Breakfast was perfect. They could not do enough for you.
Negative section of review
Nothing. It was perfect
Positive section of review
Very spacious lovely decore plenty room and brilliant location
Positive section of review
Great location, friendly staff, clean comfortable room.
Positive section of review
Great location, beautiful entrance hall
Negative section of review
The room was a bit run down, and the staff weren't friendly
Positive section of review
The breakfast was top class
Negative section of review
Nothing
Positive section of review
Very nice
Negative section of review
Na
Positive section of review
nithing
Negative section of review
the fact they have bouncers standing everywhere