1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The accommodation was so clean and tidy. Perfect location Everything you could need even down to the utensils. Nice enclosed front garden for the dog. Entrance at the back into hard floor, which was ideal when weather wasn't great.
Negative section of review
N/A
Positive section of review
Fantastic location, only a 10 min walk from the hydro and the centre but still nice and quiet and peaceful. The apartment itself was very clean and modern with everything we needed for our stay. Would definitely return again.
Negative section of review
Nothing
Positive section of review
The staff were so friendly and and Gurkha inspired food in the evening was exceptional and a great breakfast in the morning - all in all exceptional value for money
Negative section of review
The plug was missing from the bathroom sink and the curtains let in a lot of light in the morning
Positive section of review
We have stayed at the Norfolk Arms several times and always enjoyed our stay, staff always friendly and the room comfortable.
Positive section of review
The hotel is authentic, it has its own charm. The bed is very comfortable, nice bed linen and towels, very clean.
Negative section of review
Unfortunately, the room on the first floor has no view, it looks at the wall and you can only see a piece of the sky. The bathroom is extremely small. There is no mini bar in the room, as well as the accompanying program that a 4* hotel should have (disposable slippers, laundry bag, set of needles and thread...)
Royal Tunbridge Wells, United Kingdom
Positive section of review
The rooms are smaller then i thought, but the area is fantastic! Great vieuwe and wonderfull nature close by
Positive section of review
Very convenient as just arrived at Heathrow on a very long flight too jet lagged to drive home
Negative section of review
Convenient on a motorway service area
Positive section of review
Traditional style property overlooking the bay. Big room. Staff friendly and helpful.
Negative section of review
Noisy air source pump outside of window. Decoration was very tired looking. Paint flaking everywhere and cracks in ceilings.
Positive section of review
These apartments are so centrally located.
Negative section of review
They may be a tiny bit small, but one gets what they pay for in life. They are still a really great place, given the location, amenities, and price.
Positive section of review
Nice views
Negative section of review
Don’t like the steak