1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location for Bridgewater Hall. Excellent value for money. Ask for 217 huge corner room with 3 windows - well equipped. Steps away from Deansgate tram. Lovely helpful staff - thanks to Sibris : )
Negative section of review
Nowt!
Newcastle upon Tyne, United Kingdom
Positive section of review
Various things missing from the room that are advertised. No ropes no slippers no speaker no coffee machine Aircon not working staffs answers was to just give feedback.
Negative section of review
False advertising. Heating and hot water not working.
Positive section of review
Nice ambience, airy, clean and tidy. Staff were attentive and pleasant. Location worked for us. Enjoyed the rooftop bar experience.
Negative section of review
Although the breakfast was good and tasty, the breakfast experience did not reach the level of the rest of our stay. It felt a little bit “canteen-ish” which was not in keeping with the rest of our experience.
Bishop Auckland, United Kingdom
Positive section of review
The staff were so lovely and welcoming and realy go the extra mile. The room was very comfortable and the breakfast was tasty.
Negative section of review
Nothing. The staff couldn't have done a better job
Positive section of review
Great location and grounds. Breakfast was excellent. Swimming pool an added bonus. Free parking.
Negative section of review
Rooms were good with all you need. Shower lacked power but was usable.
Positive section of review
The staff were very friendly and helpful, the room was nicely presented and very clean
Brighton & Hove, United Kingdom
Positive section of review
Location is amazing. A very warm welcome at reception. Room was gorgeous.
Positive section of review
Everthing was perfect. Very friendly and helpful.
Positive section of review
Modern decor, bright vibrant and funky.
Negative section of review
The only option for a family room was bunk beds. My son is 6, 2 it was very uncomfortable. The swimming pool and gym area need to be revamped; it looked tired and worn. The cabs to and from Heathrow are extortionate, and the hotel is 5-8 minutes from the airport. We were quoted £50 for a black and paid £35 each way with an Uber. All the cabs are the same. Once you're around the vicinity, they know you need a cab, so prices are sore. There is no hotel shuttle. That has put me off staying there again; you may as well pay for a hotel at the terminal for the extra cost of cabs.
Positive section of review
Very friendly and lovely food