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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We liked the layout of the house - the ground floor especially is set up really well for the kitchen cooking area and dining space. We could park the car in front of the house, so that was very handy for loading / unloading. Great to have a co-op shop nearby too. The house was clean, comfortable and very pleasant place to stay in.
Negative section of review
Only one small thing that I was not so keen on - the back door is partially glazed and I think it needs a roll up blind for privacy and security at night.
Positive section of review
Great location in nice part of the city. Easy 20min bus ride from Waverley. Lovely room, super comfortable bed and pillows and nice welcome tray including bottles of water and biscuits. The pub itself is nice with pleasant outdoor area at the front. Couldn't fault if, would choose it over Travelodge or Premier Inn.
Negative section of review
Hard to find anything negative, stairs are a bit of a killer to the second floor, not sure why as we are pretty fit
Positive section of review
The hotel was very nice, room was very clean and comfy but a bit old. The gym was very well equipped. The main thing that let my stay down was the location of the room which was at the start of a busy corridor where staff were backwards and forwards all evening.
Positive section of review
Hi everything was great thanks. Just at breakfast coffee machine wasn't great, would only dispense a shot of latte , and didn't taste too great. But breakfast was lovely thank you
Negative section of review
We loved our stay, room was lovely. Just some things weren't the cleaned too great. The stool in room had stain on it and front door covered in greasy hand prints.
Positive section of review
The facilities - kitchenette, great bathroom, the position- close to transport- rail, tram and free city bus.- Tesco, pubs, galleries. Staff were very friendly and helpful.
Negative section of review
Nothing really.
Newcastle upon Tyne, United Kingdom
Positive section of review
The location was perfect! Walking distances to the shopping centre and Quayside. The staff were also very kind, providing us suggestions on where to go.
Negative section of review
The shower was not getting very hot on the first day of our stay. We let the reception know and they were already working on it. However, there was no note to the guests to inform them of this. The hotel was very basic - very much like a Travelodge. I was not expecting this with the price we paid. The room was dated and looked cheap.
Positive section of review
Lovely hotel, with quite location, nice and relaxing by the pool. Staff were very friendly and helpful.
Negative section of review
Needs a total refresh. Peeling wallpaper in places.
Positive section of review
Location excellent; breakfast excellent.
Positive section of review
Authentic Thai cooking
Positive section of review
Very good Location
Negative section of review
The security man was very rude and Swar at meet. It could be a lot better if the instruction to describe which doors to enter and how many doors enter to my room.