1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Easy check in, helpful staff, bag storage, clean rooms, powerful showers, lockable cage for bag in rooms (bring your own padlock), really well located even if there isn't much to do nearby (boring area but great tube links).. Try walking the canal from near the pub, ask the way to Camden. Takes half an hour, so lovely. Nice boats, people, flowers and a view of the zoo. Bonus! Manager Amy was absolutely tip top managing a situation that occurred in the vicinity, kept everyone informed and safe, still made coffee for guests and liaised well with police and dealt with press (who were phoning up to hassle and get info from her - she had none of it). She managed the whole situation with no support or calls of solidarity from management, so ten stars to her.
Negative section of review
The downstairs luggage store is unsupervised.
Positive section of review
The gym was amazing, and location was convenient for our needs (down for an event at Thruxton so not too far off the main roads for getting in and out). Also was within 10 minute walk of the shopping centre with plenty of restaurants to choose from.
Negative section of review
There was a glass wall between the bathroom and bedroom, with privacy glass (button activated) for only 2/3rds of it. Not a fan. Also, space in bedroom was minimal, and quite cramped for getting around the bed without kicking it.
Positive section of review
Snacks and a bar at reception Very Well equipped kitchen Coffee machine with pods. Sofa bed easy to pull out and back. Powerful large shower Very clean Very good value Better than hotel room 24 hour reception
Negative section of review
Some rooms are quite a long walk from the lift.
Positive section of review
Very friendly & helpful hosts. Great breakfast. Off street parking. Excellent value accommodation in a quiet little town.
Negative section of review
N/A
Positive section of review
The shower was good although it took a bit for the hot water to come through. Good TV and coffee making facilities were good.
Negative section of review
WiFi didn't really work but I just used my data on my mobile which luckily I had quite a lot of.
Positive section of review
I am a light sleeper. The blackout curtains were superb and the bed and pillows very comfy.
Negative section of review
No free biscuits. Also the mini fridge was randomly locked.
Newcastle upon Tyne, United Kingdom
Positive section of review
There were 4 of us in an apartment. It had everything we needed and was so clean.
Negative section of review
Could have done with some scissors and sharp knives!! But it really had the majority of things
Stratford-upon-Avon, United Kingdom
Positive section of review
Great location. Amenities were good. Host was very helpful.
Negative section of review
Wasn't aware that the 2nd bed was a sofa bed that we had to make up. However, it was comfortable.
Positive section of review
Very clean, everything worked, helpful staff, great price
Positive section of review
Helpful and friendly staff
Negative section of review
Very expensive for very basic accommodation, noisy room from extractor, various faults, no cleaning “use the lift at your own risk”. Knew it was basic, but very much gone downhill since the last stay 18 months or so ago, and as it gets worse the price goes up. Not worth over £100 a night, or half that - but let’s face it everywhere in Edinburgh is extortionate now.