1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were great room was clean but pillows were uncomfortable they were exchanged but still not the best. Double bed was two singles pushed together so not the comfiest in our opinion. We were here for three night stay so would have ber nice to have bottled water in the room instead of purchasing tiny bottles at the bar area. Overall because of staff and location we would reccomend this hotel.
Negative section of review
Pillows Bed No bottled water
Positive section of review
Team are always so friendly and welcoming, especially Eliza who always remembers me. When you travel a lot, the little personal touches make such a difference so I very much appreciate the warmth of the team here. Room was quiet, clean and comfortable with huge windows.
Negative section of review
Nothing, perfectly met my expectations
Positive section of review
Collins was very friendly and helpful. The breakfast was excellent, full Scottish with plenty of tea, coffee, etc. It is very clean, the tea making facilities in the room are great. You can't get more central to the town centre, a 5 minute walk.
Negative section of review
There wasn't anything I didn't like.
Positive section of review
The staff was very friendly, the check in process was smooth, has free car parking out side the door, the breakfast was good. The property was clean, beds were comfortable, has three beds was convenient for light sleepers.
Negative section of review
The rooms were very small, hardly can open the luggage, the only bathroom was inside the main room, very disturbing the person who slept in the main room.
Positive section of review
The quality of the buildings and other facilities was exceptional. In speaking to contractors on site I understand the Arms are regularly maintained and updated and the results show. All of the staff were very helpful.
Positive section of review
All great except the steep and narrow stairs to the apartment. Very difficult for large bags and elderly. Otherwise very good. Good internet.
Negative section of review
Photo of the stairs to the apartment
Positive section of review
The host Tony was very welcoming and hospitable throughout my stay at Greenmount. Excellent breakfast and wonderful location.
Positive section of review
The staff were very friendly and helpful and the food in the restaurant was good.
Negative section of review
We paid for a larger room but it was still very small, the window wouldn't open so we couldn't get any fresh air or cool the room, the room design was to put it politely quirky and the bed was very uncomfortable.
Positive section of review
Staff were friendly. The bar was a nice place to have breakfast.
Negative section of review
The room was old, there were dents in the walls and paint was flaking off. There were only 3 plugs, 2 by the door with no desk or stand, and 1 by the TV which was used for the fan because the room was so hot. The wifi only reached to the door so to use it, you have to drag the chair and sit by the door.
Gatehouse of Fleet, United Kingdom
Positive section of review
Great location, peaceful, quaint
Negative section of review
Nothing really
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
