1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property was clean and tidy and in a prime location we stayed in flat 2 so had a great view of the sea and Scarborough castle there was plenty of free parking thanks to the permit that was left in the flat on our arrival .The town centre was a short walk from where we stayed.
Positive section of review
We didn't have breakfast, however the facilities met our expectations. The location was brilliant with easy access to the town centre. The views were amazing and the cabin was clean and very welcoming.
Negative section of review
We would have loved to stay longer so that is a positive
Positive section of review
The staff made me feel very welcome when checking in and checking out of the hotel, everything was clean and very good value for money, have visited a few times and never had a problem
Positive section of review
Lovely home from home Comfortable very clean modern little house. Plenty of space for a familly Great views. Quiet and relaxed break. Great owners very helpfull Highly recommend.
Negative section of review
Leaving Will be back.
Positive section of review
Fabulous rural sitting in a rather nedlected part of the country Very close to an ex stately home now a college where you can walk around thegrounds and also Upton House NT
Negative section of review
Food rather Limited to the ubiquirous birger fish and chipset etc but well cooked
Positive section of review
Staff is amazing. Always available to assist me, give me advices and serve great food!
Positive section of review
Fantastic property in which to stay; fantastic hosts and fantastic breakfasts...
Negative section of review
Nothing
Positive section of review
Really close to the airport. Top amenities, nice bar !
Negative section of review
Everything was great.
Positive section of review
The spa area was gorgeous and the outside areas
Negative section of review
There was no zero alcoholic beers which would have been nice as we were celebrating a birthday so we had to go to the shop The rooms and the hallways were very dated and had not been hoovered it seems. Mark's all over the carpets I added a special request on booking. Com and then called up to confirm it it was all agreed by the lad and he typed extra notes and got to the room there was nothing there. Had to to go reception for them to add a banner and a balloons. Which was ncie they did thank you. Overral really disappointed with the room we was put in it was like we was under a noisy pipe all night the noise was hurrendous. It was constant
Positive section of review
Location
Negative section of review
Room too hot and stuffy. Barrage of emails from Dean Court Hotel before we arrived requesting we do an express check in and pay the bill. Six emails received in all. Then, before we woke up on the day of our departure, we received two more emails from Dean Court Hotel asking that we express check out and pay our bill. We had already paid our bill on arrival. This constant harassment by email to pay and check in and out was unnecessary. It was disrespectful and not customer friendly at all.