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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything contributed to us having a perfect stay! The cottage is comfortable, roomy, and very well-equipped with kitchen utensils and a log burner. It houses 6 people without it feeling crowded, with the living room and dining room being very spacious and with a fantastic view of the lake. The house is so well situated that it made staying inside a delight.
Negative section of review
Nothing!
Positive section of review
The “pod room” is within a jetty and its moored in position. The pod had everything I would expect in a de luxe room. Good size, clean,nice furniture, a balcony with chairs overlooking the marina. Mini fridge, coffee machine, iron, hairdryer, robes, large tv with all the usual apps.
Negative section of review
Unfortunately I had a couple of negative interactions with the staff. I had a restaurant reservation for 7pm and confirmed this on arrival. At 2 mins to 7 I received a call from the staff who said unless I ordered my meal BY 7 the kitchen would be closed! I was en route to the restaurant at the time. I said I booked for 7 it’s impossible to have an order in by 7 then? Why on arrival hadn’t anyone said come earlier? I was given no explanation. On arrival at 6:59 another couple were also be seated, we were then left standing for 4 mins while 2 other servers were just chatting ignoring us. I was then approached and I asked how can I have an order in by 7 if my booking was for 7, again no response. There were only 2 others tables in, including the other new arrivals, yet we were seated far away at a in laid table right at the rear by the service doors, there were 2 plastic signs near us an yet most of the other tables were full laid. I asked why we had been given such an awful table, were we being punished because it sure felt like that? No explanation was given, after a minute the server said , oh I thought u might like a window. It was a weird choice to seat us in the back on an unlaid table. It ruined my evening feeling unwanted. I was told the restaurant would be closed for maintenance after breakfast the next morning. Ok but what no one said is that on both Sunday/Monday sawing, electric sanding and general building noise started at 07:30 right next to my pod. A further point was prior to arrival I emailed , no response and called the hotel, much to my suprise the calls were not answered, how can a hotel not answer the phone? I informed them I was puzzled by this. They could not offer any explanation. The water pressure in the shower is very bad.
Positive section of review
I had stayed here before, so nice to see standards had been maintained. I was on a LEJOG cycling trip and right on NCR. In town centre so easy for restaurants and bars etc. Safe storage for bike and friendly staff. Nice friendly common room too with free tea and coffee.
Positive section of review
Beautiful room in a stunning house! Situated close to Inverness center, this B&B is the perfect starting point for trips to Loch Ness, Culloden, and so many more sights. The room is spacious with a most comfortable bed.
Positive section of review
The host was so helpful The position was fantastic & amazing views, we were very lucky with a beautiful evening & morning. The attention to detail was wonderful in the pod Everything about it was just lovely.
Positive section of review
Everything was clean and in good condition. It's equipped with everything you need to have a pleasant time. The location is great.
Positive section of review
Parking is spacious at the back of the property.
Negative section of review
Nothing, it was a good stay
Positive section of review
The quietness of the room in Cambridge street!
Negative section of review
We weren’t told about breakfast! Maybe it wasn’t included. But good to be given an option!
Positive section of review
Breakfast was very busy but efficient
Negative section of review
Unable to get a drink after returning from theatre
Positive section of review
Ambience.
Negative section of review
Check out time was too early.