1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We spent just the one night but it met all of our expectations. The room, breakfast and hospitality were first rate. Enjoyed a lovely afternoon in the beer garden overlooking the river Cych. We couldn’t fault the evening meal in the restaurant.
Newcastle upon Tyne, United Kingdom
Positive section of review
Excellent room, very clean, excellent location, good price, excellent and very helpful staff, very comfortable bed, the complimentary tea, coffee and croissants were very much appreciated.
Negative section of review
No complaints, everything was first class and we will certainly recommend this hotel and stay there again.
Positive section of review
Stunning new modern hotel, the artwork around the hotel was beautifully done, the restaurant was top class and the staff were always on hand to help with every question.
Negative section of review
Nothing.
Positive section of review
This Property was Clean, Comfortable with Helpful Staff. All for a Very Reasonable Price. The WIFI was Free, and the Reception quality was Excellent.
Negative section of review
A Television Set in the Room would have been nice.
Positive section of review
Property was clean and in good use , tv was a smart tv which made our stay better and it was great having an extra bathroom in the first bedroom.
Negative section of review
there were no tv’s in the bedrooms.
Positive section of review
The breakfast was excellent, very good choice for continental, good Gluten Free options available.
Negative section of review
I think the hotel should invest in some new mattresses, the room we were in had an old spring mattress - very uncomfortable, barely had any sleep.
Positive section of review
Easy to find Great parking Room was big and great ensuite
Positive section of review
Lots of history inside lovely gardens
Positive section of review
Location. 2 bath/shower room.
Negative section of review
The ensuite is a bit cramped
Positive section of review
No breakfast available
Negative section of review
Still advertising under old name with 3 star a award,smell as you enter hotel not fresh,but bedroom ws ok,owners were never seen,rang bell chapped door for towels and no answer