1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
We booked because of the close proximity to the airport and an extra early flight - literally a few minutes walk across from the airport The welcome from the reception team was warm and friendly, answering any questions we had and arranging a non dairy milk alternative for me. The room was spacious, comfortable with a good size bathroom and shower with shower gel, soap etc readily available. Towels and bedding were clean and all was well presented. A supply of tea, coffee and biscuits were available in the room. We had a meal in the Italian Restaurant and again, were greeted by friendly , polite staff and chose our meal from a good varied menu - including diary free alternatives . The chef and his team were very accommodating and adapted my meal to specifically suit my needs. Prices were not excessive
Negative section of review
Nothing I can think of
Positive section of review
breakfast was excellent choice of every thing just take your pick location good walks or just sit outside enjoying the view with a drink near to Gretna outlets shopping and shops Annan plus the old work place were explosives were made well worth a visit walk along the shore to the caravan leisure centre for a meal or just a drink.
Negative section of review
we did not like leaving the hotel food scenery we had to come home and leave this beautiful place behind till next time. one of those places that you can just go to and chill for a while.
Positive section of review
The level of service from Chris( the manager) could not have been better- the professional efficient way he dealt with an issue in our booked room was exceptional. All of the staff we interacted with were friendly and efficient and couldn't;t have been more helpful
Negative section of review
Nothing could have been improved( apart from the price of drinks in the bar!). We also didn't appreciate that our booked rooms were actually in the annexe, which is across the (often very) busy main road into Ambleside: not a big issue given the sunny weather, but I feel it could be an issue in rainy or inclement weather conditions, having to walk down a steep driveway, across the road, and then round to the front entrance of the hotel. nWe will ensure that we book rooms in the main building when we return.
Positive section of review
Very good location and all the facilities are excellent and way beyond our expectation. Jo has provided us with inventory list and it’s like a holiday home where we can spend the entire stay with our family and friends.
Negative section of review
The only thing is there is no allocated parking for the property.
Weston-super-Mare, United Kingdom
Positive section of review
The cooked breakfast was absolutely perfect - cereal to start. Lovely pot of coffee and fresh orange juice. Michael & Maura were perfect hosts-what a really lovely couple. Bed very comfortable would def stay again.
Negative section of review
Nothing
Positive section of review
good location, near the train station and the main sights, the breakfast was good, the room was big and comfortable, and it was easy to get the keys outside of the working hours
Negative section of review
nothing
Positive section of review
We have stayed here many times in the past few years, and it is close to the area we wanted to visit.
Negative section of review
Our room was close to the laundry room, so each morning, we were woken by the sounds of trolleys being wheeled in and out and staff talking to each other.
Positive section of review
Quiet but not secluded. Helpful, friendly neighbours. Healthy walk to empty beach. Felt like home.
Negative section of review
Just to be helpful, a new, non-stick frying pan and an oven glove would be good.
Positive section of review
Location Very cute accomodation, beautifully presented, charming
Positive section of review
Breakfast was excellent
Negative section of review
Only just enough room to move around bed, the my husband bashed his head on low ceiling by the dorma window lighting was also poor