1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location, lovely hotel and very helpful staff They were happy to help accommodate my mums needs even after I forgot to tell them when booking. She struggles with stairs and they managed to move us to the first floor which was better for her as it was only one flight to deal with
Negative section of review
Only noticed a few cobwebs in the corner of the tall windows but that really didn't bother me at all
Positive section of review
For the price of a Premier Inn (£62) you can stay in a scruffy run down overgrown council house Quite shocked that booking. Com have this joke on there books, See pictures..
Negative section of review
Look at the pictures.. You would not board a stray dog here... The sheets had been on for days..
Positive section of review
The location of the hotel was extremely convenient. We chose the hotel for its offering of 2 double bedrooms in the room which is gre
Negative section of review
Our room had no aircon or ventilation. When we tried to call down to reception the phone did not work - so we had to take the lift to reception to get someone to come and check for us. After inspection, they said they could move us to another room - that was a downgrade from our current room and bring in a spare bed. Given we paid for double double rooms we chose not to move and the offered us a small portable fan. In the morning we had ordered breakfast to our room as we had an early start for the Half Marathon taking place and the food arrived late, cold and also undercooked. The charge of this was £30. Upon speaking to reception there were unapologetic and did not provide the level of service you would expect from a 5 star hotel.
Church Stretton, United Kingdom
Positive section of review
Easy to find, helpful note left on arrival. Perfect place to stay the night after a friend's wedding locally.
Positive section of review
Fantastic central location and plenty of space to hangout after exploring Bath. Comfortable beds and good kitchen
Negative section of review
Flight of stairs with suitcases
Positive section of review
I made a request, and the host did it without any fuss. He was very friendly and approachable.
Negative section of review
Had to park 2 streets away. However, if I got there earlier in the day, I may have got one space.
Positive section of review
Friendly staff, lovely room with balcony and ensuite shower room in a great location
Negative section of review
Nothing
Positive section of review
The bed squeaked so bad didn’t get much sleep
Positive section of review
Good location. Clean and modern facilities
Negative section of review
Accessing the communal doors was tricky. Took long time for codes to work and fob didn't work on car park door. Only 2 outside chairs available for balcony despite apartment for 4 No instructions for oven so gave up trying to get it to work 5 weeks of roadworks meant access road to property was closed so directions we had been given were no use and had to follow confusing diversion signs so a little warning of this would have been useful.
Positive section of review
The ease and comfort of the apartment
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