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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
The host, Julie, was excellent. She met me and my girlfriend exactly on time, made sure to welcome us warmly into the apartment and showed us around. She gave us recommendations for places to go and eat and what to do and overall made our weekend down in Brighton a 10/10 experience.
Negative section of review
Shower could have been a bit easier to understand, but apart from that, no negatives whatsoever!
Positive section of review
Good location - just 5 mins walk from Waterloo station. Well equipped. Excellent shower, and good tea making facilities.
Negative section of review
Bed wasn’t hugely comfy (although pillow were good). Although the soundproofing from the main reception areas was great, I could hear the trains vibrating through the bed - which kept me awake until they stopped around midnight.
Positive section of review
Fabulous location - felt like being on a river boat. The vale of Llangollen is so beautiful, its worth a visit.
Negative section of review
Arrived and was not sure how to get to the hotel even though had GPS in the car. I parked at the top car park as I saw the signage to the hotel. Did not know it was the Overflow car park. It was raining and to get to the hotel, I had to climb down some very rickety metal steps down to the hotel, down the side of the valley. It felt quite dangerous and as it was raining and I had my bags, it felt very unsafe. Would not recommend to elderly or infirm. Did eventually find the lower entrance, but needed to be very careful to park as you have to drive along with water quite close to diagonal parking. Quite precarious, would not want to do this in the dark!.
Positive section of review
Beautifully furnished, comfortable, spotless and useful extras. Its position was marvellous and tranquil.
Negative section of review
Felt it needed a proper curtain in the living area for privacy. Reading lamps also. That’s it. It was superb.
Positive section of review
Everyone was really nice, the hotel is stunning and the location is just the best you can imagine.
Negative section of review
The Wi-Fi was very slow, so it would have been impossible to work with it. The window in the room was blocked shut, and the room got quite hot; luckily, there was a fan provided, which was a lifesaver. I assume they have air conditioning in summer, but it wasn't available in May.
Positive section of review
Great Breakfast, extremely clean hotel. Friendly staff
Negative section of review
Family room far too small 😥 Was not comfortable
Castle Donington, United Kingdom
Positive section of review
Room very comfortable and clean. Breakfast was good.
Negative section of review
Paid for parking but when I arrived back on the second night, the car park was so full, we saw cars parked on kerbs, up grass verges, up embankments, even a grassy hill (great if you have a 4X4) - everywhere, any nook and cranny and in walk way areas. A bit disappointing to be charged when no availability. Waited approximately half hour for someone to leave before having my son stand in the spot before I could drive around and grab it! Pandemonium with other drivers caught in the same situation.
Positive section of review
Location and parking good
Negative section of review
Room tired and grubby. Dinner and breakfast left a lot to be desired. Waiting staff in evening were lovely but the food was dried out and just edible when you had travelled a long time and needed sustenance. Breakfast seemed to be the remains of a buffet provided for a large coach party and nothing else was offered. Lovely location let down by the general tired air of the place. Could be really nice with some modernisation and improved food.
Positive section of review
Cleaning service
Negative section of review
Noisy room
Positive section of review
Rooms tidy
Negative section of review
Bath was out of order. But it normally works Fine