1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great hotel. Beautiful location and setting. Very comfortable, lovely Spa facilities with gym. The staff were very helpful, especially Callum and Kayley (housekeeper and excellent Concierge) The location was very convenient, a minute from Cricklade. The room was very nice too.
Negative section of review
The pool was too cold and there was no heating in the room.
Esgair-geiliog, United Kingdom
Positive section of review
good communication and always ready to assist. Any Issues they would fix straight away. Much more cosier than expected. clean facilities etc.
Positive section of review
Superb breakfast, plenty of choice and cooked perfectly. The whole place was excellent, friendly and exceptionally well appointed.
Negative section of review
Needs a sign at the approach road missed it and had to loop back round. This also happened to other couples.
Positive section of review
Breakfast was brill nice boy that dealt with us during our stay and ideal location
Negative section of review
Very basic, bed wasn’t great , just needs updated a bit and freshened up
Positive section of review
Stunning property. Clean and quiet with lovely spa facilities
Positive section of review
Easy to find, clean, made for a very independent stay.
Negative section of review
Staff were very hands off. Staff there encouraged me to use the iPad at reception (which is fine!) but I like a bit more human interaction during check in. Also my room was hard to find.
Positive section of review
Very clean and friendly atmosphere. Good breakfast.
Negative section of review
Everything was good for our stay
Positive section of review
the facilatys were great room exelant and food good
Negative section of review
i asked and payed extra to have a room close to the entrance this never happened i was in the furthest away room at end of long corider so was confined to using mobility scooter all weeakend which was a restriction due to constant charging up
Positive section of review
Great staff especially night manager
Negative section of review
Not all rooms are air conditioned and our control was broken
Positive section of review
The location
Negative section of review
Very dated, room stank of smoking, bathroom disgusting- cracked floor, rusty taps, one towel! Not cleaned properly. Room itself was like something from the 70’s definitely not been updated since then! Old pine type furniture falling apart, curtains held up with cable ties! Rusty radiator- awful. Faulty towers