1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bishops Stortford, United Kingdom
Positive section of review
Stayed for a night before a flight from Stansted the following day and was very impressed with the hotel. The room was large, spacious and very comfortable with all the facilities I needed: eg. kettle, TV, fan for cooling the room, seating etc. The bathroom was also sizeable and clean with a good shower and soap/ shower gel provided for the stay. Only dealt with one staff member when I checked in, she was friendly and very informative and helpful. Location wise it was perfect for the airport, it was a short walk from the hotel to the train station (and from there a short ride to the airport). Also the location was convenient for the town centre in Bishop Stortford, with plenty of bars, restaurants and shops within easy reach. (The hotel had an Italian restaurant on site also which looked good but I didn't need to use it on this visit)
Negative section of review
n/a
Positive section of review
The reception staff Lauren and Christina, were so very helpful with my booking ( there were 9 of us in total). As a disabled person I wanted to make sure everything was in place before our arrival and Lauren was so helpful and reassuring. Christina was also very kind and helpful, two brilliant ambassadors for the hotel, The hotel has been updated since my last visit, which I can understand, but the beautiful wooden balustrade has been painted! The hotel is beautiful and set in lovely grounds. Accessibility is good for disabled guests and my grandchildren loved the menu, in fact we all felt the food was good value for money and good quality. The parking fees are really good, I would highly recommend this hotel.
Negative section of review
Nothing, just one small grip, as it was a quite night the barman decided to deep clean the coffee machine, so we couldn't have a coffee, but he's lovely attitude made up for this.
Positive section of review
We have attended two beautiful weddings here and booked to stay with our dogs for our 20th wedding anniversary. The location is perfect for us not too far away the grounds and views are absolutely stunning . The food was excellent the staff friendly and the room very comfortable. We will definitely visit again .
Negative section of review
More milk in the room but this seems the same at all hotels .
Positive section of review
Location is spot on for the Ethiad or Co-Op Arena. Bedding was clean, bathroom clean.
Negative section of review
As soon as you open the frontdoor you know you’ve made an error. “Apartment” is a converted two up two down terraced house. The apartment needs some love and a proper clean.
Positive section of review
Comfortable, clean, welcoming, excellent central location for restaurants, shops etc
Negative section of review
Nothing, all lovely
Positive section of review
Lovely place to stay a real hidden gem,we would highly recommend to anyone.
Positive section of review
Location and the room and breakast all superb.
Negative section of review
Nothing
Positive section of review
Was clean place
Negative section of review
Need a table and chairs..
Positive section of review
The building
Negative section of review
The mattress, the towels too small and the noise from the street
Stratford-upon-Avon, United Kingdom
Positive section of review
Great
Negative section of review
Nothing
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