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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room 105, large twin (can be a double). TV and its controls needed adjusting by expert but all is in hand to be sorted. Excellent shower with brilliant water pressure. Beds comfortable. Has two `lounge` chairs plus desk and chair. Security seemed good. Wife had lovely b'fast she said. Very large car park and outdoor seating area. Packed with all ages enjoying themselves, wonderful to see. There are umbrellas and small cabins. I loved it. Bar and eating areas are beautiful, overall a stunnnng building well manged by Collum, wife and a whole host of staff.
Negative section of review
No view, has frosted window for privacy.
Positive section of review
Great location for Utilita Arena. A lovely 5 minute walk along the canal to restaurants and bars. Secure shuttered parking. Comfy bed, tv, kitchen, coffee machine, all you need for a weekend break. Staff were all polite, smiling, helpful and nothing was too much trouble. A 5 minute drive from the M6 so an easy drive/ location. Would recommend and will definitely stay next time.
Negative section of review
Could promote the Stay cafe more. No menu, no info, not sure what breakfast was? Just a set price for …. No idea what. When I asked I was told pancakes. We went somewhere else.
Positive section of review
The room was comfortable and well equipped. It was spacious and very clean. A few issues I had were quickly solved. (The check in was easy except that my cellphone signal was not very strong there, so I couldn't access the email about checking in, so would have had an issue if I couldn't remember the booking code.)
Negative section of review
I would have preferred to have an onsite host. I had a couple of issues that would have been easier and quicker to resolve if someone had been available to talk to. Also, my cell signal wasn't very strong in that area, which meant I couldn't use my phone in the building. The signal was better outside, I discovered later.
Barnard Castle, United Kingdom
Positive section of review
Great location and although on the high street the bedrooms were very quiet and the four of us slept well. The place was clean and the bedding was good. The welcome hamper and dressing gowns were a nice surprise.
Negative section of review
A picky and girlie thing but a full length mirror near a plug would have been great for using a hair dryer in the twin bedroom.
Positive section of review
The breakfast prepared by the host are great! Their homemade cake and breads are the best! They are very nice and the place is very cozy to stay. Definitely recommend for anyone visiting Portree
Positive section of review
Fantastic location, blissfully peaceful. Hotel building was stunning. Breakfast was tasty, plentiful, varied and served promptly.
Negative section of review
Unfortunately dinner in the restaurant was underwhelming with raw pizza dough, very long waits for service although the staff were very friendly. Whilst the hotel is obviously striving to be high end they need to refresh room decor (peeling wallpaper, stained walls and furniture and tired carpet. Whilst the toiletries and linens supplied were lovely it would have been nice to have a shower cap and flannels.
Positive section of review
Clean, spacious and close to the town centre.
Positive section of review
Good location , clean and quiet
Negative section of review
N/A
Positive section of review
Cleanliness, location
Negative section of review
N/App
Positive section of review
Excellent breakfast.
Negative section of review
A little bit noisy in room from bar below and plumbing very noisy.
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