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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Little piece of heaven. Great escape from the outside world and all it's trappings. We really didn't want to leave. Definitely enchanting and we will return. Thank you so much for providing this beautiful sanctuary
Positive section of review
Clean, tidy, everything what is needed on holiday, easy access, fantastic communication, very friendly people. Highly recommend 👍
Positive section of review
Milk in the fridge, tea and coffee and sugar available and enough towels :) perfect location. Loved that our dog Jax was welcome
Positive section of review
Great lobby, lovely to have access to iced flavoured water from on arrival, a chance to recharge after our journey
Negative section of review
Three pillowcases missing No duvet covers for sofa bed Stains on sofa bed duvet
Positive section of review
Very clean and comfortable. Lovely bright room with very pleasant views. Very close to the ferry.
Negative section of review
Although I knew the bathroom was separate; in reality it wasn’t convenient.
Positive section of review
Coffee machine not working at breakfast. Room wasn’t very clean. Shower didn’t drain properly
Negative section of review
See above
Positive section of review
Location close to what I needed
Negative section of review
My room had no working a/c. Bathroom was wet as shower was left dripping. We were getting ready for a party and lighting was terrible. I know there’s no window but I thought you’d compensate with adequate lighting….cant open the bathroom door completely as bangs the bed. Asked for photo ID at reception when checking in when not told to bring any. Pointed from his desk to the direction of the room…took us 15mins to find our room as the place is a maze. When I found staff to ask to help us: just got more pointing…no one bothered to actually take us to the door. Workers just sitting in the couches watching pple walk by made me and my daughter uncomfortable to walk past them and kept detouring.
Positive section of review
Excellent friendly staff
Positive section of review
clean and tidiness
Negative section of review
the elevator not working properly
Positive section of review
Good room
Negative section of review
Only 1 bedside lamp. Cups instead of mugs