1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A large and really well speced appartment. Easy to walk to from Waverley Station. Excellent location to walk to city centre, transport stops and Stockbridge/Dean Village. Fully equipped, comfortably furnished. Everything worked as expected. TV had Chromecast. Great garden views from all large windows.
Negative section of review
When Sonder takes over the booking process, it can become somewhat uncomfortable. It is just the way they do business. They request a lot of personal information, including photo ID over the internet, and send persistent and unsettling reminders if you don't provide it. If you resist supplying this personal data and arrive during staffed hours, then it proves unnecessary. Friendly desk staff had no difficulty completing our check-in.
Positive section of review
Lovely pub with rooms in a quiet area that offers good value for money, thanks to the genius discount. We arrived super late unfortunately, which was unplanned but the staff were accommodating and helpful to leave us the key with a self check in option, giving us clear explanations on how to access it.
Negative section of review
The bathroom decor style is rather outdated and could be refreshed for a more modern look and feel. The shower cubicle ie far too small and there is room in the bathroom to make this bigger. The water pressure is also poor - so keep this in mind, though you get a great hot shower!
Positive section of review
Comfortable room with en-suite bathroom. Plenty of USB ports was helpful. Very clean. Tea & coffee provided, including herbal teas. Outside space to sit in the sun was appreciated. 1 hr free parking outside, and free on road parking within 5 minutes walk.
Negative section of review
It would be good if there was a hairdryer.
British, United Kingdom
Positive section of review
Wonderful Hosts friendly and helpful, fantastic location and exceptional facilities and breakfast, lounge and outside areas. Lovely view of the Lough, would highly recommend.
Negative section of review
We had to leave!
Positive section of review
The Dragonfly had a really relaxed atmosphere The accomodation was beautifully decorated, had everything that was required and more
Positive section of review
It was clean and comfortable and had everything you would want. We will stay again next. Year.
Negative section of review
Nothing
Normanton, United Kingdom
Positive section of review
Breakfast was very good a
Negative section of review
All was fine.
Positive section of review
Did not have breakfast
Negative section of review
N/A
Weston-super-Mare, United Kingdom
Positive section of review
Location was perfect
Negative section of review
We did not realise two flights of very steep stairs to get upto the apartment with two children and taking our luggage up got a parking ticket. 4 year Son was playing on the floor and found a cigarette butt, dirty apartment, no toiletries, WiFi does not work which meant evening when children had gone to bed couldn’t play music or watch anything. Advertised as 3 beds but only a double and a single when messaged got told sorry it is only two. Tried messaging about how dirty it was, WiFi, no third bed so my husband slept on the floor and no toiletries and no reply. Tried what’s app and booking messenger Very disappointed as this trip for was our sons birthday. Very uncomfortable stay curtains don’t fit windows either so very light which meant son couldn’t sleep. All in all not impressed atall. Lack of communication very disappointing
Positive section of review
Central location
Negative section of review
Only use card only no cash machine for card could only work when decent wi-fi should give you choice using cash .Food okay
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