1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I had a wonderful experience with my host Naim during my stay. They went above and beyond to make me feel welcome, upgrading my room and ensuring everything was just right. Their warm and kind demeanor made me feel at home from the moment I arrived. They were incredibly helpful, assisting with any questions or needs I had during my stay. The room was immaculately clean and well-maintained, and I lacked for nothing throughout my time there. I highly recommend this host for their exceptional hospitality and attention to detail. That's my son Samy Abdelhadi who was the guest. So these are his comments. Thanks
Positive section of review
We loved that the hot tub was ready on arrival, We liked the decoration and home furnishings of the property. We loved that there are 3 bathrooms and plenty of space in the property. We liked that there was a good selection of kitchenware/glasses Location albeit busy was near a local sainsbury supermarket amongst other facilities. The house sits back on a main road but noise is very slight. Doesn't impact on sleep etc. Beds super comfy, great to have little shower gels etc provided.
Negative section of review
The key safe locks were really tricky. I had to call the host twice and be redirected to another location and then had a different code. I couldn't then lock the box on exit and had to message on leaving that it was unlocked I don't think the freezer is working well. It had to be set on a low setting and was bleeping when turned up. It meant most of of our ice/berries were melted in the morning and had to be thrown away. Would have liked some cocktail glasses. It didn't affect our group but if 14 people were staying in the house they wouldn't be able to eat together at the dining table. There is not enough chairs. Garden furniture also basic and probably needs an update.
Positive section of review
Amazing spacious room. Very comfortable large bed, beautiful mountain views from our room. Fabulous location, to visit Balmoral, very relaxing and peaceful. Friendly staff. Basic self serve continental breakfast included.
Negative section of review
The property needs a little TLC and perhaps some extra breakfast choices.
Positive section of review
Great location and trasportation. Welcoming neighbourhood and convenient with nearby stores and restaurants.
Negative section of review
Too pricy for the space.
Positive section of review
the staff were so friendly and welcoming. Bar staff very efficient.
Negative section of review
Nothing, everything was perfect
Lytham St Annes, United Kingdom
Positive section of review
Staff were excellent. Food was superb. Large comfortable bedroom
Negative section of review
Bedroom was noisy. One could here Floors creaking as neighbouring guests moved about their respective rooms. Similar situation regarding doors.
Positive section of review
This property is wonderful for the family, lots to do.
Negative section of review
Nothing
Positive section of review
Nice guy on reception, shame no one on site after 9pm
Negative section of review
Evidence of bed bugs on mattress which was also very stained. Discovered this after staff had left for evening so ended up sleeping on floor!! Main entrance door to hotel did not lock. Meant anyone could walk in from street and have access to entire hotel throughout night- major security risk
Positive section of review
Location, room distribution, clean.
Negative section of review
I have no complaints.
Positive section of review
Location & convenience
Negative section of review
The bar closed at 10.30 pm No residents bar or night porter service. However staff were allowed to purchase drinks until after 11 pm stting in the same in which residents had been refused service