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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Being honest if you follow the mantra ‘you get what you pay for’ then this place is ok! I was in need of a place to stay in Manchester on a budget and this fit the bill quite nicely. A 15 mins walk to Old Trafford and right next to the Railway Club. A nice cheap place to stay when going for a Matchday. Staff were very chatty and good to answer any query.
Negative section of review
My only real complaint really was the room was a little too warm considering the radiator wasn’t on and the window was open
Positive section of review
Helpful friendly staff but would be useful to know it is not on site staff. Only five minutes from Silvertown Station.. Very well equipped, very big apartment giving lots of room. Big balcony. Comfortable beds and great storage Some useful Beverage and food items Bottled water great idea. Great area for Excel centre and walks around Docks
Negative section of review
Building is not actually custom house but East Quay. Near Trinity light ship Need information on key fob for entry and exit Gas hob only worked on one ring Curtains dont slide Balcony needs tidying and mop and buckets removed and maybe nice table and chairs
Berwick-Upon-Tweed, United Kingdom
Positive section of review
The standard room had all that was required. I liked having the TV, tea making facilities, a good shower. Everything worked. The bed was very comfortable. Cafe/restaurant on site was good and the food was good. The staff were pleasant and helpful.
Negative section of review
I was kept awake and was frightened and upset by considerable noise from the room above. I requested a change of room but was initially told I would have to pay extra for an upgraded room. The alternative was to phone the hall porter if there was a problem. Eventually another member of staff arranged another room for me. This allowed a good night's sleep the next night.
Positive section of review
Hosts were very friendly and helpful, and the apartment was handy for transport to events and shopping. Everything was spotlessly clean, and the bed and bedding were lovely and comfortable. The washer/dryer was also very useful! Thank-you!
Positive section of review
Staff was very helpful and friendly Breakfast very good Meal very good Way to our conference center perfect short Bar very good
Positive section of review
Great kitchen with all facilities you need. Nice slave to entertain and relax
Negative section of review
The shower really needs fixing it was almost impossible to shower. The bed is too creaky and a little uncomfortable
Positive section of review
The guy at reception was quite helpful.
Newcastle upon Tyne, United Kingdom
Positive section of review
View from 5th floor.
Negative section of review
Breakfast could have more vegetarian and bread options.
Positive section of review
Every thing
Negative section of review
Only thing was wash basin in bathroom
Positive section of review
Breakfast
Negative section of review
Evening meal