1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room and Breakfast were very good. Dinner menu limited and some meals were poor. Because of this we ate dinner at other establishments after 2 days meals in the White Lodge restaurant. However there was little choice of venue in Filey itself. Quiet location was good
Negative section of review
There was no porter to help with luggage and the lift was very small. Parking was an issue although it was possible to park reasonably close to the Hotel. Some staff needed better training in dealing with guests.
Positive section of review
location good for shoping but area needs leveling up investment breakfast much improved since last visit bar area pleasnt but due to local group or clud not the ideal place for converstion as noise levels high
Negative section of review
i understand hotel is not the newest and a few years ago was refurbished but lift doors and other places not as clean as should be other peoples hairs etc in bath unit door open one way fridge door open oposite nor really upto todays standard with the amount of other lodgings on offer i would expect higher standards look like my last visit over 20 years advised staff on leaving 4 days later still no follow up by staff
Positive section of review
We have stayed here a few times now. A very nice, clean friendly place to stay. Comfortable beds and a very nice full English in the morning. Also in a good location.
Positive section of review
The location is excellent. The room is very clean and modern and the staff George and Ed have provided very good service in recommending restaurants and other advice
Negative section of review
no
Positive section of review
Nice hotel, the room was comfortable, the staff was very nice and helpful. Good breakfast option. There is a bus stop close to the hotel.
Positive section of review
Very clean and tidy. Well worth the price paid. Pleasant decor.
Positive section of review
Clean rooms, great staff and breakfast was outstanding
Negative section of review
£10 to park in the carpark. Should be free, it's not like it's a city centre so why the need?
Positive section of review
Price. Very comfortable bed. Friendly staff
Negative section of review
Content of Breakfast was good value for money however long wait and erratic service. Shower head fixed to the wall so difficult to shower without getting hair wet so couldn't use it.
Positive section of review
Clean, tidy, nice and kind host.
Positive section of review
Friendly staff
Negative section of review
The roof was leaking, the room was dirty