1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location , stay was ok , few take aways around like baghban peri peri and M n S....peaceful and quiet place hotel, staff is good...accessibility from airport is good...this hotel is good for one night stays for corporates or people who are on a uk Europe trip to stay here for an evening....works well for such clients...
Negative section of review
Rooms appear old , hygiene needs to be looked in to..though bathroom was v good...
Positive section of review
The cottage has been very carefully and tastefully renovated throughout the inside, it feels brand new but still manages cosy. Really good location, quiet but with easy access to all the local sights and facilities. We particularly appreciated the high quality bedding and towels.
Negative section of review
What's not to like!!? I guess if I was being super picky I would suggest a front door with a key so that the last person out doesn't have to lock it on the inside and go out the back but that is trying hard to find issues where none exist. 😁
Positive section of review
The room facilities were great, the staff very welcoming and efficient The food was just as I liked.The local people were very sociable and added to the experience.
Negative section of review
Perhaps the background noise from the extraction system from the kitchen during kitchen hours could be reduced.
Positive section of review
It was very comfortable and clean. Everything we needed for a 1 night stopover for the O2. Good directions and easy instructions to enter the property.
Negative section of review
There were only 3 towels left on the beds for 5 of us. There were some towels drying in a cupboard so 2 of us had to use damp towels.
Positive section of review
Lovely hosts who catered to all our needs and cooked a delicious English breakfast for us! The interior of the entire house was exceptionally cozy.
Positive section of review
Beautiful quiet setting set up hill from town. Lovely grounds staff engaged in talking. Breakfast table service quick and efficient delicious
Positive section of review
Service was great - all the staff were very friendly and helpful. Meals were great - breakfast cooked to order, so nice and fresh.
Negative section of review
There are no ground-floor rooms and the hotel is run from the cellar bar, so it involves a lot of steep stairs, which is a bit tricky for elderly people ... but that's a little hard to resolve in a 16th century building. At least the staff tried to help by moving us from the second floor to the first floor.
Positive section of review
Everyone was polite and helpful and very convenient for St Albans town centre we will certainly be back.
Positive section of review
Location and staff were great
Positive section of review
Perfect location
Negative section of review
All good