1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect for a short stay away for my partner’s birthday. We were made to feel extremely welcome, and my partner felt extra special as our host made a birthday cake to celebrate, absolutely amazing chocolate cake! Parking was ample, a short drive up and down the valley side into Hay with very little traffic. We had a breakfast basket full of goodies ready for us arriving to use while we were there too, and our hosts contacted us ahead of time to discuss dietary preferences.
Negative section of review
We took a blanket because I’m a nesh thing, which I was thankful for as we couldn’t find one in the lodge for whilst we sat outside, but there were seat cushions, on a positive there was a wood burner and underfloor heating so you don’t have to worry about being cold!
Positive section of review
Euro Car Park over the road (read the sign carefully so that you don't get a parking ticket). We were met by Claire, she could see that we were a little bit lost. The exterior of the hotel hides a surprise. Claire has made her hotel a unique property by her choices of decor. It looks great and is such a refreshing change. We were a late booking and had planned to stay nearer Durham, but as Bruce Springstein was playing in Sunderland we had to look further away.
Negative section of review
Our bathroom was tiny, and the toilet seat was loose.
Positive section of review
I stayed here recently to attend a wedding and spoke with David on arrival. He was exceptional from the beginning, and was excellent at accommodating my request for an early check-in, which was very important to me. Within 5 minutes I was in a clean room and given a free drink from the bar. Great service! The hotel itself is modern and spacious. I would stay here again.
Positive section of review
Large room and bathroom with a bath. Very comfortable hotel with excellent staff. We hope to return. Excellent food, very attentive staff and friendly locals in the bar. Great breakfast, good car parking with EV charging points if you need them
Great Yarmouth, United Kingdom
Positive section of review
Clean rooms good facilities and very helpful and welcoming staff, second visit and will use again
Negative section of review
Shame it doesn’t have a bar but it’s not a problem
Positive section of review
Perfect location for WHW, pubs and shop 2 minute walk away. Very clean, amazing comfy beds.
Positive section of review
The room Room was lovely and clean and the staff were very friendly and helpful
Positive section of review
Spacious, clean and homely and comfortable
Negative section of review
Nothing
Positive section of review
Location and spa.
Negative section of review
The tiny bed.
Birchanger, United Kingdom
Positive section of review
Everything
Negative section of review
Not enough coffee capsules
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