1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The host was amazing , they made our stay, we see the potential the hotel has and to say the hosts have been open 2 weeks they are truly smashing it. It’s so close to the main attractions with a minute walk away from pleasure beach and the pier. It was my birthday and the host put up a banner and gifted me with a bottle of wine and some little chocolates 💓
Positive section of review
Sally the host and the lovely Minky were superb. Very welcoming and friendly. Breakfast was amazing really top quality and very filling. The house is lovely and so quiet. Great location just 7 miles from Alnwick. Great pub 5 min walk away.
Negative section of review
Nothing
Positive section of review
This was a self catering house, beautifully kept, very clean , modern and comfortable. Everything you needed was available. Great location . ( we didn’t see the hosts or speak with them)
Negative section of review
We had a gas engineer knock on our first morning to do a safety check in the property . I refused him entry as I wasn’t prepared to leave him with our belongings or wait an hour or so for him to finish . As it was I had to ring three times to inform the management. Should not have had to deal with this . Also there were small old blood stains on one of the single bed sheets . Not good ! The cleaners should NOT have used that sheet . They did replace it quickly after reporting it . Also a barbecue would have been an asset. Would have be an excellent stay but for those issues which I’m sure the hosts will rectify.
Positive section of review
Great position in town all in all a good stay easy let yourself in check-in nice safe car park with a nice smart TV,
Negative section of review
My room was shared bathroom nothing to complain about but I just found it really inconvenient,
Positive section of review
Beautiful hotel. Great staff. Huge room with comfortable bed and amazing shower
Negative section of review
Unfortunately the spa was out of order so we didn't get to try it. The hot breakfast had been sat out for a while so wasn't the best but not bad overall
Positive section of review
The Hotel provided a complete refund no need say more
Positive section of review
Good location, very clean, nice restaurant/bar
Negative section of review
Broken lift
Positive section of review
Very helpful staff very accommodating
Positive section of review
Value for money
Negative section of review
Road can be a little loud when window open (necessary evil in summer) but slept fine still
Positive section of review
Room was nice
Negative section of review
Limited menu