1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The house is absolutely amazing! The pictures don’t do it justice. We booked this for the bank holiday weekend & we’re sooo glad we did as we had a group of 20. The house spans over 5 floors so be prepared for exercise! The house has everything you need and more, everything has been thought-out really well, the kitchen is extremely well equipped especially with 2 dishwashers, plenty of storage, large fridge & freezers, ideal for large groups. The views across the bays are beautiful viewable from most rooms. The kids spent most of their time in the games and cinema rooms which are in the basement and out the way !! You cannot put a price on having children with you but out of sight out of mind allowing the adults to relax on the higher floors. The owners have done a fabulous job on this property and have raised the bar on our expectation for our next weekend away. The consensus between the adults & kids is we would love to visit again.
Negative section of review
Nothing
Bourton on the Water, United Kingdom
Positive section of review
Great rooms - large for a "cosy double". Glass bottled water still and sparking. Good toiletries - plenty of mirrors Really good breakfast. Hotel has a lovely bar with excellent G&T! Right in centre of Bourton on the water - with free parking! Will be booking again :)
Negative section of review
70th Birthday not acknowledged at dinner despite informing on arrival. Wifi in the Hotel but not connecting in our room. Very little 4G available. Please offer hair conditioner on request
Positive section of review
Lovely property, the owner was very friendly & helpful. Our room, bathroom & dining room were spotless. The breakfast was really good. Great location for getting into Bath & a good local pub nearby. Overall a great stay. Thank you
Negative section of review
Nothing every effort was made to ensure we had a lovely stay
Positive section of review
Perfect location, right in the heart of town. A lovely choice of food for breakfast, and allows you to mix and match! Jeremy was so lovely and helpful, the best customer service I've received in a long time!
Negative section of review
The heating was on high in my room.. but it was easy enough to turn down and there was a also a fan. Other than that a perfect stay!
Positive section of review
Location for high street and lakes is perfect. Nice big clean room. Great shower lovely fluffy towels and linen. Great breakfast choices. Staff friendly.
Negative section of review
Our room had a small high loft style window so no view. However that was just where our room was situated. Hotel is on the high street and being bank holiday there was street noise and a loud club going on until around 3am on the sunday night. No fault of the hotel.
Positive section of review
Ideal location in the city. Very modern hotel with large room with everything you need.
Positive section of review
David and Michelle ideal hosts. Wonderful venue and excellent breakfast
Negative section of review
Couldn’t fault
Positive section of review
Nice clean bedroom and good location for access to the City Ground
Negative section of review
The keycard to access the hotel was very temperamental and wouldn’t open the main doors, had to try 4-5 times after checking in at the pub. Also happened late on Sunday evening when the pub had closed and managed after around 15 attempts
Positive section of review
The only thing I like was the staff they were very helpful
Negative section of review
The lock on the door literally kept coming out and when we used the shower the smell coming from it literally made my room stink
Positive section of review
Spacious, clean, friendly staff
Negative section of review
Soap dispensers didn't work.