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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room and bathrooms were very clean, with tea and coffee provided. The hostel has an excellent location and my room had a good view over central Stirling.
Positive section of review
Very comfy bed and quality breakfast. Bathroom would’ve been really nice if properly clean. Staff were very friendly.
Negative section of review
Bathroom was dirty and room was missing pillows, however the lady on reception sorted both issues very quickly and offered us a free breakfast!
Positive section of review
Good location, polite customer service, spacious room, and bathroom were clean.
Negative section of review
The bathroom was clean, but no mop or rug to absorb water, and this can cause accidental fall. Also, the bed was noisy.
Positive section of review
Lovely little hotel on the coast. A bit of a walk from the main town.
Positive section of review
Good value for money and always very pleasant and happy staff.
Positive section of review
Friendly helpful staff Location was great and easy to access
Negative section of review
Bad smell in the hotel lobby and reception, smelt like some form of bad food or sick
Positive section of review
excellent friendly hotel and very friendly staff
Positive section of review
Comfy clean - perfect for our needs
Negative section of review
Could have done with a couple more mugs, we only had 2 for apartment for 4 There was only 3 of us Not a big issue Very happy with self check in but information sent on the day of arrival to email I travelled from abroad and so had no access to emails Very disconcerting to turn up to locked building However there was a voice who helped when I rang doorbell so all good
Positive section of review
Staff were friendly
Negative section of review
Room was noisy and rain leaked through the ceiling
Positive section of review
Very little.
Negative section of review
The staff were quite rude and surly in general. I was asked for my passport at check-in, despite the booking detail clearly stating my nationality. Further, despite having settled my account before arrival, I was asked for a £50 deposit before the key was provided; when I asked for an explanation, I was informed that it was to help rebuild trust between the clients and the hotel! That is a ridiculous strategy, how does this charge which seeks to place everybody in the same bracket show any respect, let alone build trust. The hotel has no restaurant, which is just unacceptable, but it does have a fairly awful little shop that sells several useless items at c3-400% mark-up, greed in its worst form! You can grab a drink in the bar, but again, prices were hiked to a point that was sickening. I heard comments from international guests that made me truly embarrassed to be British, this hotel is nothing more than the worst embodiment of “Rip off Britain”. At c£320 pn, even in London, this price was simply not justified. I would prefer to be in a Premier Inn or similar Budget hotel any day of the week.