1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A great guest house... attention to detail, friendly, super clean, modern with sympathetic attention to original features... Room was great and ideal for family - as it was two adjoining rooms (not a large room with lots of beds) Bathroom was small, but perfect. Great shower! I can't fault the Devon House Guest House.
Positive section of review
Location was perfect for the P&J Live Arena. Breakfast was very good. Hotel allowed us an early check-in and also has a 12pm checkout as standard which is great. The staff were great. Very friendly, efficient and always keen to answer any queries that we had.
Positive section of review
Staff were very friendly And the breakfast was lovely. For a pub with rooms, which is basically what it is, it was a lovely stay and very central.
Negative section of review
Although quirky, which is nice, a couple of items were not well installed, such as a very sloping shelf above the sink, a loo roll holder that fell apart and a thermostatic shower control which did not control the temperature.
Positive section of review
The staff were friendly and helpful. Specifically the receptionist Hanab, and maintenance person Kevin.
Negative section of review
* Floors were covered in large black scuff marks * Much of the furniture is all scratched * Corridors smelled of a combination of solvent and garbage, and the blue carpet had white stains all over it * The sofa was very uncomfortable - felt old and broken * When I arrived and asked the receptionist for some help I was told to come back tomorrow as he was new * The bottom of the bath was grimy with black marks on it * Broken spotlight in the bathroom * The paint on the walls was chipped, and multiple spots had been badly plastered over * Lamp in the bedroom was broken, and when I moved it I saw a ring of dirt on the dresser * The drier didn't work. I was given the key to an apartment one floor down. This meant I had to haul my soaking wet laundry downstairs with no basket. I was told someone would come to fix the drier the next day, but nobody did
Positive section of review
Nice clean room excellent staff and great location for terminal 5 perfect place to stay
Negative section of review
Nothimg
Positive section of review
Excellent breakfast, extremely friendly staff. Location is ideal and near a good beach.
Positive section of review
Very reasonable price , clean and tidy , friendly staff. Easy book in and check out.
Negative section of review
I stopped at local facilities for juice and the place was criticised. However I'm not sure why as it was very clean and comfortable. Also my window was open (it was really warm outside) and there was no noisy neighbours or disturbance. I have however reported the other places for their negative response to local businesses
Positive section of review
Good location, fairly good firm mattress, and OK check-in speed
Negative section of review
Very dated rooms, minimal staff, no toilet brush, broken tap, bathroom mirror light not working, small room, no complimentary water, no a/c, dirty side alley, questionable state of visitors car park, loose toilet paper holder, no night porter/entry with room card(had to ring a bell and wait), wonky fittings, scuffed wood and smelly.
Positive section of review
Very clean room Near station
Negative section of review
Nothing
Positive section of review
Close to train station
Negative section of review
Main lift not working. Enamel on bath shipped and flaking off showing rust.