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Positive section of review
Overall it's not too bad. I read a lot of reviews before I booked the room, the reviews were kind of not good, however the hotel was not that bad. Maybe I had stayed at a worse hotel than this one in London before, so this hotel to me was okay. The room was small just like other hotels in London. The bathroom was clean, although it's not super clean, there was no very visible dirty spot. I think it's quite good considering that I paid around £80 a night for a zone 1/2 hotel in London. If you only need a room to sleep in London, I think this hotel is fine, you're gonna spend your day out in the city anyway.
Negative section of review
There are things you need to be aware of before booking this hotel. - There is no lift in the building, so if you have super heavy luggage ask for a ground floor room because the stairs is very small and narrow. - The condition of the hotel is not that good. For example, the wall is quite scuffed and dirty, there is a hole in the wall. - The basement room which I stayed was quite not good. There are another door at the other side of the room, I suppose it is a door to outside of the building which should not have anyone at the other side of it, however in the morning I heard a sound of a man talking and a sound of key trying to unlock the door, which was scary. So I would suggest ask for a room on the ground floor or first floor. - The room I stayed was in the basement exactly under the hallway and the ceiling squeaked every time anyone walked past. - The bed sheet was a bit dusty but still sleep-able. However, two of my pillow cases were super extremely dusty that I couldn't even put my head on them. - The wifi was poorly connection. It's was good on the first night, however it didn't work at all on the second night. This could be a big problem for you if you stay in the basement because the mobile data signal was also poorly. - This hotel has no staff at the reception, there might be someone sitting at the reception but not all day, so if you would like to request anything make sure to do that when booking the room so they can provide it for you beforehand because the number they give you might not always work.
Positive section of review
The location is superb. Good access and cebtral, still quiet. The Marelybobe area is a lovely area. The check-in/check out was very smooth. The prperty was very clean and as per the description. No air con though, which is normal for London properties.
Positive section of review
Very helpful staff. Just needed a shower and sleep. Very quiet so slept well and I was clean and shiny! Ignore the bad reviews! You can't beat the price and if you want luxury you need to expect to pay more!
Positive section of review
The staff were lovely. The room was nice and cosy, the bed was comfortable. The meals were well priced. You can walk to the shops and pubs. There are so many pubs to choose from, it's awesome.
Negative section of review
There were no windows only a skylight so the room was a bit stuffy and hot. We were on the top floor so there was lots of stairs. There was an issue with the hot water which they neglected to tell us so we were unable to use the shower. There were no instructions for the coffee maker.
Positive section of review
The hotel itself was really nice design and the decoration was nice. The location near to the bullring, restaurants and entertainment were excellent.
Negative section of review
The carpets were dirty and our dirty towels were not taken. There is quite a strong smell when you come in the doors which isn't a pleasant smell. The hall ways on your way to rooms was like a sauna, it was really hot outside and no cooling in the corridors. The room temperature you could control yourself. The bed was very creaky The lifts were very noisy too
Stratford-upon-Avon, United Kingdom
Positive section of review
Spacious and clean room. Fluffy towels. Fab toiletries and coffee machine in the room. Friendly staff.
Negative section of review
Shame there wasn’t a car park included
Positive section of review
Location works for visiting the show-ground, rooms have improved since last visit, will book again. .
Positive section of review
Staff - Mohit is extra friendly. Location and view. Bed. Room size. Breakfast. Bar.
Negative section of review
Empty minibar.
Positive section of review
Lovely space in the heart of town, everything you would need
Negative section of review
Slight issue with the shower but was sorted the next day, good communication
Positive section of review
Great bed, nice food and bfast.
Negative section of review
Was a bit noisy till late cause of music and chatter from weekend party downstairs
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