1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had all what we needed to make breakfast for ourselves, however the hosts left nice treats for us and for our dogs too at the property and we arrived on my birthday, they left us a bottle of prosecco to celebrate in the bar of the property and it made the moment even more special, we were very happy.
Negative section of review
There wasn’t something that we didn’t like, Martin and his wife were very kind, and we had their number handy, but this weather is unusually cold for June, I wished I had asked for an extra blanket, but I only remember it at nighttime! However, the bed was great, and the room was cosy!
Positive section of review
The Owls is based in a beautiful building in the heart of the town. The hosts are exceptionally friendly, the room comfortable and the shower had the best pressure of a shower I've had at a hotel/B&B
Positive section of review
Friendly staff, comfortable rooms, great location in a small village which is well worth walking to explore. The meals are excellent (evening meal and breakfast)
Negative section of review
nothing
Mill of Fortune, United Kingdom
Positive section of review
Quirky Nissan hut from WW2 renovated to 5* standards. Brilliant if you need accessible facilities due to disability which can be difficult to find.
Negative section of review
Unfortunately, despite an extensive message conversation with the booking agent before arriving, the hut hadn’t been cleaned or prepared. Fortunately there was a housekeeper on site doing another hut but she had no knowledge of our arrival. She was able to contact her manager who she said had not informed her. So we had to go away for 2 hours as there are no facilities open on site (contrary to what the booking info says) and by the time we could get in it was pouring with rain so we got soaked. However once we were able to get started the stay was lovely.
Positive section of review
Location was ideal and the room was perfect for what we needed.
Negative section of review
nothing
Positive section of review
Decent sized room, nice clean bed. Good location for station.
Negative section of review
Constant noise of mascerator pumps in other rooms going off all night, sewage smell in bathroom. Outside the hotel is insanely noisy, constant car horn use. Boy racers driving up and down all night, filed a police report and was told others had done so too (appreciate this is out of the hotel’s control but the traffic noise in general is appalling and lasts all night).
Positive section of review
Very well presented, staff very attentive
Positive section of review
Location was the only positive this time
Negative section of review
First room we were given had a terrible smell. We did ask to be moved and staff did arrange this. Second room was much better but feel that the Hotel rooms need some attention. My two daughters had a terrible experience in the changing rooms after swimming. They were cornered by another hotel guest who accused and 8 year old child of looking at her. She blocked them from the exit and shouted and screamed at them. Approached reception staff to report the incident - was very unhelpful and said it was nothing to do with the hotel. Will never return here again.
Positive section of review
Lovely room and very good breakfast
Negative section of review
Waited ages for our drinks in the restaurant, we had actually finished our starters before they turned up .
Positive section of review
Luxurious, clean and comfortable
Negative section of review
Everything was alright so far.