1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely location by the canal, nice for a walk. Tasteful decor in room. Very convenient having the bar & restaurant next door. Helpful and friendly staff. Excellent value.
Negative section of review
All good.
Positive section of review
Good value for the price paid. Basic facilities, basic price. Good kitchen facilities for self-catering. Clean. Helpful staff.
Negative section of review
Wet room drainage spread across the entire bathroom and seeped under the door.
Positive section of review
The hotel was clean the staff went above and beyond to ensure I was satisfied with the service and comfortable.
Newcastle upon Tyne, United Kingdom
Positive section of review
Rooms were spot on staff reception was great breakfast horrific!
Negative section of review
Breakfast was horrific waited 1 hr and party was seperated
Positive section of review
Location was perfect, the staff were so so lovely and helpful
Negative section of review
Shower ran very cold and wouldn’t heat up and we weren’t aware there were only stairs and no lift
Positive section of review
Wonderful breakfat
Negative section of review
Ver small double room, no soft armchair to relax on tiny bathroom. Food in bar, tasteless, not worth eating or paying the price for . Overall this hotel is tired and needs a refurb. Definitely not a 5 star!!!
Positive section of review
Great location
Negative section of review
Communal hallway had a terrible smell and carpets in the rooms had a lot of stains could do with a little tlc.
Positive section of review
Great location
Positive section of review
Easy to find
Negative section of review
A little on the warm side!
Positive section of review
Nothing
Negative section of review
We didn't like the whole experience at the hotel. Our dinner was mediocre - my husband's fish and chips was poor, Breakfast was poor - more like those served in a cafe. Our superior bedroom was small and dingy and the box that served as a bathroom was ancient and the plumbing was so very noisy and smelled badly of sulphur. Trailing wires and adaptors were in full view. We appreciate quaint and quirky places to stay in but this was seedy.