1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location! Location! Location! We were attending Windsor Castle for an Investiture. The property was less than 100m from the main pedestrian entrance to the castle. So convenient. The town centre/pedestrian precinct (with big name supermarkets and a range of coffee shops/restaurants) was a short stroll away. Everything one could ask for quite literally on one's doorstep.
Negative section of review
The lack of car parking. Furthermore, on the morning of our departure, I was unable to bring our car close to the property to collect luggage because of 'The Changing of the Guard' (which actually takes place at the scheduled departure time)! Had I known I would have requested a later check-out.
Positive section of review
The Room was a good enough size, the beds were very comfortable and the breakfasts were satisfactory, there was nothing bad about the room, staff were always friendly and graceful though not always around 24/7, you can come and go as you please without notice, front door security and passkey, free tea and coffee and WiFi
Negative section of review
The ONLY THING I didn't like- This might sound strange I did notice a slight pong/oder only around the reception & dinning like cat litter, never saw any litter box did take me back a little at first but it was misdemeanor
Positive section of review
Big double room. Could do with upgrading. Very drab looking. Small bathroom. Bath with overhead shower. No phone signal in room. Tea/coffee facilities. Hairdryer. Had hot and cold options for breakfast. Staff friendly and helpful.
Negative section of review
Room could do with being updated.
Positive section of review
Durrants Hotel is centrally located but feels like a country house. The service is excellent. The staff are very friendly and go out of their way to be helpful.
Positive section of review
Very clean and friendly staff. Excellent choice of food and a safe place to park the car.
Negative section of review
Unfortunately the only criticism, it was a little cold in the bar and restaurant but maybe they were saving on the heating.
Positive section of review
Staff were in hand 24/7 so hotel felt secure. Staff friendly and helpful.
Negative section of review
Alternative choices of food.
Positive section of review
Great size room, comfy bed, great location.
Negative section of review
Free WiFi hardly worked in Room 2. It was extremely weak and water easily splashed out of shower onto bathroom floor when taking a shower.
Positive section of review
Friendly staff , especially Rudolph !
Negative section of review
Nothing
Positive section of review
Great location
Negative section of review
Nothing