1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was ideal for a theatre show in Soho. Staff were very friendly and helpful. There was oat milk in the rooms for coffee and tea which, as a vegan, was a huge bonus and novelty! Bed was comfy. Room was clean. Body/hair wash was included. We got a free room upgrade which was a lovely surprise.
Negative section of review
You know what you're getting with a Z Hotel, so even though we could say that the room was small and the bathroom only had frosted glass separating it from the room itself, we knew that going in and were completely fine with it, having stayed before. But it is worth others knowing if they haven't and don't like the idea!
Positive section of review
A fantastic couple run this place to an excellent experience,,very friendly people,,they go above and beyond,,
Negative section of review
Nothing..
Positive section of review
Alex, the young man that checked us in was very professional and extremely charming. Excellent service.
Negative section of review
Nothing
Positive section of review
The staff were friendly. It was a short walk from the centre and there was reasonably priced parking
Negative section of review
Our room was not really designed as bedroom, indeed it may once have been the reception, and was not sound proof or light proof! But it was ok. The location was surrounded by building work and builders!
Positive section of review
Comfortable room, functional for basic needs, complimentary tea and coffee, very clean room
Negative section of review
Bathroom sink was in the bedroom, the room was very warm
Positive section of review
Breakfast was good, service was better than the last time we were there.
Negative section of review
Room was booked as a double (confirmed with reception), however room was cramped, dark and had a 4 foot 3/4 bed and a single. Toilet was so close to the wall you had difficulty sitting straight.
Positive section of review
Vegan breakfast, friendly and helpful staff. Only spent one night
Negative section of review
No air conditioning, tv wasn't smart
Positive section of review
Location, good. Parking excellent, Staff very friendly
Negative section of review
A broken lift in a hotel, which due to its age, has several up and down flights of stairs to negotiate on the way to your room. From the notice on the lift, it would appear that the owners have no plans to have this repaired or replaced. This is a 'big negative' for this hotel.
Positive section of review
The modern Style Hotel
Negative section of review
Nothing
Positive section of review
10/10
Negative section of review
All good
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