1
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2
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3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The house itself was clean enough and the beds were super comfortable and that’s what we needed really -a place to lay our heads after a wedding. The back garden is lovely though the patio is very uneven. The owner was responsive to messages and was happy for us to go into the house earlier than check in so we could leave our bags there and go to the wedding - that was very much appreciated.
Negative section of review
Very old fashioned. The whole place needs upgrading. A little concerned that some of the electrical switches have signs on saying do not use. The water was cold and there were no instructions on how to get hot water -when you want a hot shower or wash in the morning this is not good. The dishwasher was very dirty and mouldy inside and it was smelly (we didn’t plan on using it but we opened it to see what it was like). There was no tea towel so we couldn’t dry our breakfast things and had to leave them on the drainer. There was only one bath towel left for us in the main bedroom and it was not very big (though I didn’t have a shower in the end as the water was cold).
Positive section of review
Everything about the hotel was fantastic. Location, staff and food, great. The staff were all helpful, friendly and professional and went out of their way to help us. Great rooms and excellent food. Great location for our walk along Hadrian's Wall for a couple of days. Many thanks
Negative section of review
NA
Positive section of review
Very cosy and comfortable place. Great, helpful staff. When the receptionist realised how tall my partner was she gave us choice of rooms - to make sure he will comfortably fit in bed - which was very sweet of her
Negative section of review
. No issues.
Brighton & Hove, United Kingdom
Positive section of review
Location, friendly staff and comfortable room with great view. Bar stayed open late. The concierge and outside staff were amazing
Negative section of review
The lack of extras in the room . We stayed in a junior suite but there were no Bath robes, no shower cap, tiny toiletries which were not renewed, no spa, pool or gym so not sure the 5 star status still applies. Breakfast was a whopping £25 so we skipped it.
Positive section of review
It was good, but I felt it could have been a little more special for the price
Negative section of review
Some of the elements of the cooked breakfast
Positive section of review
Great location, staff friendly, good food.
Negative section of review
Bed very soft resulting in poor nights sleep. Poor and inconsistent Internet connection.
Positive section of review
Ran out of gas.
Negative section of review
Ran out of gas. Phone line unmanned after 7.30
Positive section of review
Food was great
Negative section of review
Nothing
Positive section of review
Good location
Negative section of review
Dirty there were skid marks in the loo fag buts under the sofa and when we spilled a glass of water on the already stained sofa we got charged £120 when we explained our unhappiness we were told we still had to pay
Newcastle upon Tyne, United Kingdom
Positive section of review
Location
Negative section of review
The room was noisy a lot of teenagers in beer garden Also room was really hot and stuffy Bathroom very dirty and dated