1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were friendly and helpful, good location with easy and safe parking. We had breakfast & dinner over our two day stay, which was very good. The hotel had a nice relaxed atmosphere, it suited our needs just right, and good value for money. Thank you from happy customers.
Negative section of review
Could do with better signing for the restaurant, as we went the wrong way a few times.
Positive section of review
Excellent service and a great pet friendly hotel. We were all made to feel very welcome including our Labrador who was given a treat! A friendly bar and breakfast (which was included) was at the cafe across the road. We needed a quick takeaway breakfast and it was excellent.
Negative section of review
All was good - no complaints! Will be even better when breakfast is served in the hotel.
Positive section of review
Decent room in a good location close to Paddington Station and busstations around the corner. Very happy with the hotel accommodating a move to a higher floor room from the second night.
Negative section of review
The lower floor rooms are extremely noisy, it is almost as if you are sleeping in an underground station... Best to avoid when you are a light sleeper.
Positive section of review
Very welcoming hostess. Easy check in, nice rooms, nice over all impression of the B&B, great breakfast. Can’t park any closer than this.
Positive section of review
The staff are excellent and unbelievably friendly and helpful. The hotel seems very recently renovated so looks great.
Negative section of review
There wasn’t anything we didn’t like.
Positive section of review
Beautiful house, great location, well equipped. Very nice welcome basket.
Positive section of review
Good central location. Old building with lots of character.
Negative section of review
As it is such an old building within a fairly built up area, it does not offer all the amenities that a new custom built Hotel can accommodate easily.
Positive section of review
Situation in the centre of Ilkley but Hirt
Negative section of review
When I booked it I was more able but not suitable if you have disability.
Positive section of review
Location, friendly staff and great food.
Negative section of review
Bed was not very comfortable. Woke up every morning with a stiff back. Very basic. Drinks expensive there, had to pay to park and I thought it was a bit pricey.
Positive section of review
Very close to cruise terminal.
Negative section of review
Room prepeardness,sink in room 4 was blocked,as staying one night,reported in morning,this should have been picked up on room preparation. Realistically only 2 parking spaces on front for 2 cars and only 2 hours free parking on street.