1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location only a short walk to the town centre. Easy to find with plenty of parking on site. Very clean. The cereal, biscuits and snacks were ample. Very attractive room and comfortable bed. The sofa bed is good for one or two nights.
Negative section of review
The shower didn't work and we had to have a sponge bath despite their best efforts to fix it. We were offered a shower at the nearby Sports Centre in the morning as by this time it was pretty late. A plumber came the next day and was in our room when we arrived back after a day out. We were not offered a discount which would have been appropriate.
Positive section of review
Location was excellent with on site parking. Hotel was very busy but staff were still friendly and very quick to deal with any requests. Food was very good and plentiful
Negative section of review
Nothing comes to mind. Hotel surpassed expectations
Newcastle upon Tyne, United Kingdom
Positive section of review
Location of the property was pretty convenient to go around town. I also liked the room size and the comfy bed.
Negative section of review
N/A
Positive section of review
Good location, very courteous and helpful staff. Very reasonable breakfast.
Negative section of review
Room is small but fine for one night. No lift.
Positive section of review
Cottage is nice .. garden is lovely . Location is good .. parking is good
Negative section of review
Needs some handwork. Serious leak in the garden room. Grubby - needed a good clean. Toilet seat completely unattached.. cupboard in bathroom missing one door
Positive section of review
Beautifully decorated and felt like being home.
Positive section of review
Lovely food and a friendly family run hotel.
Negative section of review
Nothing
Positive section of review
Good location, well equipped apartment
Negative section of review
The carpet and the floor under the couch was very dirty. I also had to wash the beddings as it was itchy (they probably use some short washing program and the detergent is not washed out properly). Problematic communication with the owner - I was trying to get an invoice and I was ignored, it took long time.
Brighton & Hove, United Kingdom
Positive section of review
6.30am start for breakfast
Positive section of review
Decor
Negative section of review
No honey at breakfast