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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A lovely, homely, comfortable place to stay, with wonderful hosts. The a la carte dinner was delicious and the breakfast was the best we’ve had all holiday (through four different countries). Cranborne is a gorgeous wee village and we enjoyed every minute here.
Positive section of review
Clean rooms with comfortable beds and met our needs being close to the o2 arena for an event. A short walk away to prince regent tube station (approximately 10 minutes). Nice addition of fresh, fruity drinking water as a welcome drink on arrival.
Negative section of review
Requested rooms close together but we were put on separate floors as cleaning staff hadn’t got one of the rooms ready for when we came back to check in even after the check in time of 3pm. Reception tried to ring housekeepers to ask but no reply from them.
Positive section of review
Great location with plenty of walks around the area. Excellent breakfast and a good local bar and restaurant. Takes dogs and plenty of free parking.
Negative section of review
Nothing really.
Positive section of review
The bed was very comfortable and use of the spa/jacuzzi was excellent!
Negative section of review
The decor inside and outside was shabby and dirty, rooms not cleaned properly walkways had same dirt and debris all week. issues with water pressure and room entry key. Initially given room with scaffolding outside windows and stench of paint workmen everywhere so we complained and were moved! No access at times to lounge due to ongoing work!
Positive section of review
Location really good. Apartment lovely and spacious, beds comfortable.
Negative section of review
Kettle and microwave, kettle was really dirty inside, needs descaling, micowave needs replacing as rusty inside. Fridge was dirty and we had to clean it, i would say cleaner needs to pay a lot more attention to job, floor in smaller bedroom was grubby by the door too.
Positive section of review
Delicious dinner. Friendly and helpful staff
Negative section of review
The bath was a little dangerous getting in and out as the platform was very narrow. The loo / shower was also not easy at night with furniture and door hook in the way in low light .
Positive section of review
Clean, friendly and good location.
Negative section of review
No opening windows in room
Positive section of review
Good location and good service
Positive section of review
Comfortable bed clean room
Negative section of review
I booked a room with a double and single bed... it only had a double. The solution was to bring a narrow camp bed to the room. This was not what we wanted. I expected 2 proper beds and had paid extra for it.
Positive section of review
Location. Single rooms
Negative section of review
No fridge in room Hard to find room as signage not clear