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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly helpful staff, clean, good breakfast in lovely restaurant, stylish, beds large and comfortable, communal pantry and record players in rooms excellent touches, parking easy and secure, restaurant not cheap but to be fair the food was delicious and beautifully served and it did feel special. The sea and beach views from restaurant and sea view rooms are really superb and interesting.
Negative section of review
We stayed 1 night in large room with balcony and sea view followed by two nights in one of the Lookout Suites (there was a problem with water supply to the bathroom in the original room so we were rehoused). The original room was nice enough and only cold weather stopped us using the balcony; we did however feel that clothes storage was not great and was compounded by the design of the room not allowing for a suitcase to be anything other than a tripping hazard! The Lookout Suite seemed larger and airier, with a bit more storage and the window and the view from it was amazing; bit of a shame though - particularly bearing in mind no balcony - that there was only one chair by said window when there was space for two……..Both rooms were stylish and without wanting less style we can’t help but think that just a little more attention could have been paid to practicality…..
Brighton & Hove, United Kingdom
Positive section of review
I had a clean and broadly comfortable room, with enough storage space for my bags, a fairly comfortable bed and all the amenities that I like to have (kettle, bath/shower, power sockets, supplied tea/coffee, shampoo.)
Negative section of review
There was a lot of gurgling noises from the plumbing in the bathroom which kept me awake. I think that the towel rail in the bathroom probably needed bleeding - the top was cold, while the bottom was very hot. The staff didn't confirm with me when I checked in how many nights I'd booked for, and unfortunately I'd made a mistake - I intended to book for 3, but had accidentally only booked for 2. This was my fault, but I felt that the reception staff made it much more stressful than it needed to be via a rather angry accusatory phonecall making a lot of assumptions and making demands of additional payment which really shook me up. I feel that if everything had remained polite and professional, I'd have been able to explain my mistake and correct it by paying for the additional night (which I was naturally happy to do!) much quicker and without the upset that was caused to me.
Chipping Norton, United Kingdom
Positive section of review
Breakfast - not applicable as not included. Location excellent - on the high street but fairly quiet. Excellent pub opposite - The Blue Boar.
Negative section of review
No Leafkets and instructions. Although we had a wi-fi code it did not work. The next day we had a surprise visit from Open Reach. No drawers.
Positive section of review
Brilliant breakfast, the room was clean, and hosts are nice! Enjoyed my stay.
Positive section of review
Great location. Helpful staff. Relaxed breakfast that was comprehensive.
Negative section of review
Limited parking ( though staff sorted a place for us quickly)
Positive section of review
A beautiful location, comfortable rooms, very attentive host.
Negative section of review
N/A
Positive section of review
Location was amazing an room was very clean
Negative section of review
Style and very modern . Great pool and jacuzzi
Positive section of review
Location was great.
Negative section of review
The flat is looking a little tired, it needs a paint, bathroom needs to be resealed and one of the lights needs to be reseated. Minor points but a tea towel and a bathmat should have been provided.
Positive section of review
Location.
Negative section of review
The apartment was up four flights of very narrow stairs, and I struggled to get my suitcase up and down alone. The stairs were not mentioned in the listing. There was also no hairdryer at the property although it was included in the listing.
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