1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were phenomenal, making us feel looked after and treated in a way we've never really experienced before. Gigantic room. Attention to detail, quality of furnishings, design overall, are all on a very high level. The bowl of fruit waiting for us in the room was a lovely touch, and of course the wonderful, very large, fresh-scented swimming pool.
Negative section of review
The £200 deposit upon arrival "just in case" was a bit of a surprise. Also one of the sinks in the bathroom was clogged.
Positive section of review
Had an amazing stay , the place was very homely and beautiful decorated with lovely fresh produce from the Farm (they really thought of everything). The views there were also amazing.
Positive section of review
Very clean and equipped to a very high standard. Beds comfortable, kitchen very well equipped , 2 large bathrooms with good showers, relaxing sitting room
Negative section of review
Would add to details that the front door is up so e steps as it's not clear initially
Positive section of review
Close to airport and breakfast included. Complimentary comb and toothbrush.
Positive section of review
The location and settings Swimming pool Old school Charm of the hotel
Negative section of review
No free Wifi - ridiculous Too many individual charges Rooms are in the last century No aircon in our room
Positive section of review
Great location and lovely, spacious apartment. Well appointed.
Negative section of review
The lock box for the keys attached to the railings, just very dirty but there were about a dozen different lock boxes so obviously it's the done thing.
Positive section of review
Clean, good price for what you get, especially in London
Negative section of review
The street from the metro
Positive section of review
Nice clean premises great location
Negative section of review
All good
Positive section of review
Clean and modern in decor
Negative section of review
Hotel is relatively new and in my opinion not ready to welcome guests.. lack of staff hinders the experience. Can’t access the property unless you have your key card or a member of staff grants you access - no signs up so also hard to find. I was informed breakfast was included, but on both days I went to the restaurant/ bar area but was unable to access the room as it was locked and no staff were around. I’ve requested invoices three times with no success - if not received will ask credit card company to reverse the charge as I need an invoice to claim the costs back. Shame, as it has potential to be a good hotel, even with its tiny rooms and lack of nearby parking.
Positive section of review
All of it
Negative section of review
Nothing.