1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location for the attractions we wanted to visit, everything was just a short walk away. It was great getting off the train and straight to our hotel next door. Check-in was straight forward with Pleasant staff to point us in the right direction. Lovely clean and comfortable room.
Negative section of review
There wasn't anything not to like during our short stay.
Positive section of review
A lovely, clean,comfortable guest house. Very welcoming, friendly and helpful owner. Beautiful room with lots of attention to detail. Splendid breakfast.
Negative section of review
There was absolutely nothing not to like.
Positive section of review
clean and well equipped. Its good to have dedicated parking and this was right outside. Convenient for the town centre
Negative section of review
The area is a little disconcerting with derelict flats opposite and rather mixed housing. It was quiet though so no bother. It would be useful to have a brief information folder as I was not sure how the heating worked at first - It was under floor heating I believe as there were no radiators and it worked fine but it wasnt obvious at first
Newcastle upon Tyne, United Kingdom
Positive section of review
Rwally comfy beds we had a twin which was a lot better compared to the doubles so we got lucky there.
Negative section of review
The bathroom could do with tlc and the breakfast was pointless...for the price we paid tho it was still cheap as chips so we wasnt that bothered.
Positive section of review
Great location for the O2. Very professional helpful staff. Extremely clean & spacious rooms.
Negative section of review
Nothing, excellent hotel.
Positive section of review
- cooking facilities that’s needed - separate living area to where you sleep - parking
Negative section of review
N/a
Positive section of review
The staff really did go above and beyond to personalise and make our stay fantastic.
Negative section of review
Nothing, I would book again in an instant.
Positive section of review
room was huge and very clean and beautiful.
Negative section of review
second bed could be a double and not a single as the room is big enough for sure. Street a bit noisy we were in front room but not a huge issue.
Positive section of review
Clean room, Hotel very clean
Negative section of review
Shower was broken, very poor pressure, not really a hot shower, Couldn't have a cup of coffee in the morning from the bar/restaurant as coffee machine was apparently broken.
Positive section of review
The room was lovely
Negative section of review
The noise - it was like trying to sleep in the middle of a nightclub ! Complimentary glass of Prosecco on arrival - my husband is a recovering alcoholic, it shouldn’t be assumed that everyone drinks and it would of been nice to be offered a drink not just given it - when I addressed this with the manager he said it was my fault for not letting them know. I have since emailed a complaint and they have ignored it.