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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Clean, well equipped, quiet, modern room,(no. 34). Comfortable twin beds. Hairdryer and tissues. Tea/coffee. Ironing board outside. Small shower room with window. Bath sheets! Walking distance to cathedral and Quayside. Great breakfast in nice dining room. Fantastic value on a Sunday night. Good wifi signal. Will definitely come again!
Negative section of review
It seems churlish to mention things, because we felt it was an excellent stay! These are more notes intended for the hotel management. Being in June, the light comes in early round the blinds. I don't know what it's like in summer, but there was no air-conditioning. A hand towel holder next to the sink would be good, and, if possible, reposition the toilet roll holder to be more accessible. I reported at reception that one of the bulbs in the ceiling light had blown, and the toilet seat was loose. I hope these have been remedied.
Positive section of review
breakfast was lovely and brought to our room lovely fresh coffee. The room was very large as its a old house. shower was nice and hot and nice to have a toilet separate. Bed was comfortable and had a good nights sleep.
Negative section of review
The only thing that people may find is the décor is a bit tired however this has to be overlooked as when speaking to the owner it was explained that they are doing a room at a time and the fact that this has stayed in a family and not gone private is wonderful.
Positive section of review
Ideal location and near public transport links. Very well presented apartment, and felt very safe.. Very comfortable main bedroom and lounge. We felt very lucky to get it at short notice.
Negative section of review
Couldn't find a plug for the kitchen sink so couldn't wash up the few items we used very easily. (Not worth running the dishwasher.) But that's a tiny detail!
Bury Saint Edmunds, United Kingdom
Positive section of review
Exceptionally well appointed room and extremely comfortable. Staff were superb from start to finish, very professional and friendly.
Positive section of review
The history! So clean and such a beautiful building. Pool tables, bar and a gorgeous dining area.
Negative section of review
Nil to note
Positive section of review
Everything was Excellent,Stayed in Room 503 Twice Loved It Both Times,Highly Recommend
Negative section of review
Nothing
Positive section of review
Had lots of character and all staff very friendly and helpful.
Negative section of review
There wasn’t really anything we disliked!
Positive section of review
Great location friendly and helpful staff
Negative section of review
Parking a bit tight but got a space so can't complain.
Positive section of review
Close go St Pancras & quiet
Negative section of review
Nothing- all good
Positive section of review
Stunning view. Lovely room.
Negative section of review
Bathroom was awful. It was a pod in the room and was not fit for purpose. Dinner was dry and overcooked. We complained that it was inedible but did not get response.