1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Unfortunately I was unable to have breakfast even though I paid for it as it was so busy and even though I tried two different times I was unable to find a table and the fact that so many people just kept pushing into me and there were no plates at one time, I decided to pass. Some people were sat at tables for a long time going to get food over and over. I think a different layout would have been better
Positive section of review
We had the full English, which was well cooked and filling. The room was very clean and warm. The Fleur Dr Lis in a great position for exploring a beautiful and interesting town.
Negative section of review
The bed had a very soft mattress which didn't suit our backs.
Positive section of review
Just 10 minutes walk from the city centre. Nice breakfast, comfy rooms, and parking can fit a 9 seater van without problem
Negative section of review
Nothing to say
Positive section of review
I only stayed one night but if I needed too would stay there again.
Negative section of review
Nothing to complain about.
Positive section of review
Comfortable beds, close to Heathrow. Perfect for what we needed.
Negative section of review
Not enough toilet roll in the room.
Positive section of review
I am a regular overnighter here and find it very accommodating
Positive section of review
Location, friendly staff, restaurant, price
Bradford on Avon, United Kingdom
Positive section of review
It was convenient for our purposes
Negative section of review
Probably the only problem was parking but this was only because there was a wedding party on at the time thus creating greater demand for parking
Positive section of review
Bed was comfortable.handy location
Negative section of review
The whole place was tired and shabby. The room itself was o.k but needed updating,especially the poky bathroom. Hallway very shabby with exposed wires and he's in walls
Positive section of review
Nothing
Negative section of review
not happy with this hotel for the second time.....the room I booked on your site was told not available, got given the boardroom which had not been cleaned I have pictures of this. Back to reception to be offered a standard room which was smaller then a closet and then to be told couldn't have a refund as the manager didn't know how to do this, and if he did it would take 5-7 days. Ater being spoken to by him like rubbish another member of staff stepped and helped us we eventually got a decent room after an hour. First time I complained got no reply or nothing so this time I want it sorting. There communication to customers is disgusting.